Body Shops in Kent, WA

“Best shop in town hands down !If you’re looking for great work awesome customer service this is the shop I would recommend this shop to anyone.!! Steve and Alex and their crew were great through the hole process I was stress free they did all the work…!!!! ********** 10 stars service”

“Superior job repairing my car! We’ve brought all of our cars here and they repaired the damages like nothing even happened. The only minor complaint was it took awhile for me to get a status update on my car which was frustrating but it was during the beginning of the holiday season so I can understand things happen. Thank you everyone for the awesome job they did!”

“Had a hit n run that damaged both of my left doors. Brought my car here and they dealt with insurance and also set up my rental pick up and drop off. Had my car back one week later in better than new condition! Very satisfied with the work they did and how kind and efficient they were. They even cleaned my car for me ? great service, great work! Love this place.”

“I had an excellent experience during my recent visit to Bratch Auto Body, and I can’t recommend them highly enough.

My 2010 Prius was badly damaged when a tire from another car flew into my vehicle while I was driving on local highway 169. This happened on a Saturday morning just five days before Thanksgiving, and based on the damage, I honestly thought I’d be without a car for the entire holiday. Desperately, I reached out to Paul, my trusted store manager at Firestone Covington, and he suggested I contact Bratch Auto Body in Kent. It was already around 10 AM, and Google Maps showed they were closed on Saturdays. I called anyway, expecting to leave a message - but someone answered and told me to bring the car in right away.

From that moment on, everything was outstanding. The store manager inspected my car, gave me a clear estimate, and an expected completion date. I was shocked (in the best way) when he said it would be ready by Tuesday. The price was also very reasonable, much lower than I had expected. Since I needed a rental car, I planned to walk to Avis in the rain, about 20 minutes away. But the young lady at the front desk stopped me and said she would ask her boss to help. A minute later, the store manager personally drove me to the rental location. The kindness truly meant a lot to me, especially because of the unusual events I had to go through that day.

On Tuesday at 2 PM, I picked up my car, fully repaired. The manager carefully walked me through what was found and fixed, showing photos from each stage of the repair. The work was done professionally and thoroughly. They even washed, waxed, and detailed the interior. My 15-year-old car came back looking almost brand new.

Today is Thanksgiving, and thanks to Bratch Auto, my car is back safely in my garage. They are not only professional and affordable - they genuinely care about their customers and understand the stress they are under. This wasn’t just the manager- everyone there treated me with warmth, kindness, and care. I am truly grateful. This is a level of service that worth paying with satisfaction. Thank you!”

“I was worried my car's color wouldn't match after the repairs, but Auto Perfect US nailed it! The paintwork is seamless, and you can’t tell there was ever any damage. Incredible attention to detail”

“Needed my lightbar mounted more flush to the roofrack and these guys came thru. Scheduled me on a dime and really exceeded expectations. Small thing for them I bet but I am very grateful about how it turned out. Check em out.”

“I recently had collision repair work done here after an accident, and I couldn't be happier with the results. I have a 2020 RAV4 in the lunar rock color and was nervous about them matching the paint. The team did a fantastic job. They matched the paint perfectly, which I know can be tricky with newer colors and the finish looks flawless. The whole process was smooth, and the staff kept me informed along the way. I would definitely recommend them to anyone looking for high-quality, reliable body work on their vehicle.”

“I had a great experience with this collision repair shop. Dwayne and Derek were outstanding throughout the entire process. My insurance claim ended up being very long and complicated, but they stayed professional, patient, and kept me informed every step of the way. They took the time to explain the estimate, supplements, and how everything works with the insurance company, which made the situation much less stressful.

Even though my vehicle was ultimately declared a total loss by the insurance company, Dwayne and Derek still did everything they could to help move the claim forward and properly document the damage. It’s clear they genuinely care about helping their customers and doing things the right way.

Everyone else I interacted with at the shop was also friendly, helpful, and professional and called back when they told me they would. If you’re looking for a trustworthy auto body shop or collision repair shop, I would absolutely recommend this place. Great team, great communication, and excellent customer service.

If you need collision repair or auto body work in the area, this is a shop you can trust. Derek, Dwayne, and the entire team made a stressful situation much easier and treated me with honesty and professionalism from start to finish.”

“Kelvin was super helpful with my car questions and worries , repair went smooth and very pleased . Would recommend to anyone in Kent , Tacoma area in need of auto repair or advise. He also has good connections with anything car related !”

“Maaco worked with us to come to an agreement that left all parties happy. We were forced to pay out of pocket and they helped us understand what was essential to make the car safe to drive again. Tanner was extremely professional and helpful throughout the process.”

“Great customer service, very friendly and efficient with a minor issue I needed help with. Called in the morning and they were able to get me in mid afternoon and complete task within 20 minutes. Highly recommend.”

“Working with CARSTAR star was a very good experience. They were thorough and efficient and handled all of the details with my insurance company and with the rental car company.”

“Excellent work, I’ve done here twice for repair. Great customer service, only thing I’d say is text notices seem a bit delayed at times but they communicate other ways via email as well as phone calls which was very much appreciated. Thank you!”

“The expected time frame to get my car fixed was around two weeks, and to my surprise I was able to pick it up way sooner (half the time) than anticipated which was a big plus. I really appreciate the great customer service that was provided from the team as well, and want to give a huge thank you to both Danna and Angel for getting back to us along the way and addressing our concerns including financials prior to delivery. After receiving my vehicle, Danna went over the work that was done, as well as leaving us with quality workmanship. I definitely recommend this location for their attentiveness, transparency and standard.”

“The estimate for repairs was accurate regarding the work needed and the time it would take to complete. The front office staff, including the estimators, were all friendly, informative, and helpful. They kept me updated with texts and calls, which was very helpful for planning purposes. My car was finished in the estimated time frame and came back clean and perfect!”

“This was one of the shops that my insurance worked with/recommended for repair. The whole process was smooth and painless, from the friendly front staff to the estimator/liaison (Herb) and all the texts with updates that I received. We even had our car back in basically brand new shape about 4 days early, so that was a pleasant surprise.

Overall, I'm beyond satisfied with the quality of work, customer service and speed of repair. I would definitely recommend this shop to anyone needing auto body / collision repair.

see photos of the before/after: they replaced the front left quarter panel, paint matched the whole front left side of the car, new mirror assembly, fixed a dent in the hood, had the suspension realigned and a few other things. Drives as good as before.”