Old Navy in Kent, WA offers fashion for the whole family, from maternity wear to clothing for women, men, and kids. Customers report having a great experience at this location. The store is described as super clean, organized, and family friendly. It is noted for being stroller friendly with plenty of space, a big and clean bathroom with a sturdy changing table, and big, clean changing rooms. The staff receives consistent praise for being super friendly, pleasant, welcoming, and understanding from the moment customers walk in. Employees make processes easy and are pleasant to work with, contributing to a very good experience. This has led customers to state they will do all their Old Navy shopping at this location and that they will be back, finding it a relief to shop in a store that makes the experience easier.
I had a great experience at this location today with my toddler thanks to Gavin, I was in the store to make a quick return on a dress that didn’t make the cut for family Christmas pictures. Gavin made that process super easy and friendly.
February 2025
I went in here after a long day of work to do more work, the manger greeted me with a smile and was very pleasant to work with even after I was done I shopped and was very please with the attitude of All the employees .
I will be doing all my old navy shopping at this location period.
June 2023
Staff was very friendly but the store is small. Will continue to shop in Tukwila.
