Pep Boys in Kent provides expert auto service and tire care. Customers report a very pleasant experience with fast, friendly, and professional service. The staff, including a helpful Service Advisor, goes above and beyond to take care of vehicles and keep clients informed every step of the way. The team is courteous and treats people with true professionalism.
The shop offers honest service and quality work at great prices, notably providing a much better quote than a dealership for brake repair. Services like oil changes are efficient, with online appointment booking, quick in-and-out service, and upfront pricing. The repairs done, including brake work, are excellent and leave vehicles feeling perfect with no issues. Customers highly recommend this location, with many stating it will be their car care store moving forward due to the reliable and impressive service.
Great experience at Pep Boys in Kent. Desean and Mike were both extremely helpful, professional, and easy to work with. They took the time to answer my questions and made sure everything was taken care of. Really appreciated the customer service and would definitely come back. Highly recommend! Thanks again.
August 2026
DaShawn is the best so quick and knowledgeable, seems like he was a great new hire by the company. Way to go guys!
August 2026
Exceptional service, very friendly, knowledge and helpful staff. Highly recommend!
