Road Runner Sports has over 35 years of experience in helping customers find the best fitting running, walking, and training shoes. The store features the PERFECT FIT ZONE, offering a fit analysis to identify the perfect shoes, socks, and insoles. Customers can enjoy benefits as part of the VIP Family, including 10% savings every day, free shipping, and a three-month trial period to decide if they love their purchases. The staff is known for their knowledge and patience, assisting customers efficiently and creating a positive shopping atmosphere. For example, one customer praised a salesperson for being helpful and allowing them to try on various shoes. The store also supports the community with events like race packet pickups and high school team nights. Customers appreciate the hassle-free exchange policy, as seen when a young shopper received help selecting a new pair of shoes after an issue with a previous purchase. However, there have been some concerns regarding changes in the VIP subscription pricing. Overall, Road Runner Sports is recognized for its great customer service and commitment to finding the right footwear for every individual.
Very helpful and they went out of their way to help me find my shoes that I wanted!! Great products too 😊
June 2026
Went for the first time ever this week and Ian was so patient, kind, and helpful in helping me find a good fit!! He helped me with the eval process finding what my shoe needs were then kept giving me different options after listening to the feedback I gave when trying on the shoes. I will definitely come back to this store!
June 2026
Best customer service and knowledge around shoes. Happy customer
