Romaine Electric has a mixed reputation. Customers appreciate their helpfulness and professionalism, especially when providing alternators and assisting with military vehicle parts. They are known for getting the job done quickly, including clocking alternators and finding replacements. However, some customers feel the business has declined in quality and suggest they should carry more American-made products instead of imports. Overall, Romaine Electric is seen as a reliable source for alternators and parts, with staff who communicate well, but there are concerns about product selection and quality.