6411 S 216th St Building F, Kent WA 98032
“These guys are great. They take care of their clients, always organized and knowledgable. Rick in the key department has been especially helpful. Glad to have them as a resource.”
26015 104th Avenue Southeast, Kent WA 98030
“Bill was very friendly and patient. He helped me find what I needed and made the visit easy. I really appreciate his help and positive attitude. Such a sweet soul”
22001 68th Avenue South, Kent WA 98032
“I was out of my normal area for a meeting today and was excited to find an Airgas close by! to Dale was awesome! He was professional, quick and friendly! I was in and out of the store within 5 min! Thank you Dale!!”
21257 84th Ave S, Kent WA 98032
“Friendly and knowledgeable staff. We needed a very specific bolt and they had it. We had some questions they answered about some technical details. I know where to find any bolt or nut in the area.”
8825 S 184th St, Kent WA 98031
“The whole group is so helpful and pleasant. Mary Jane is extremely knowledgeable and guaranteed to put a smile on your face. I am a procurement department of 1 and find the Daco website lacking. However with one call to Mary Jane you will have everything you need.”
23313 Pacific Hwy S, Kent WA 98032
“I stopped in to pick up a few tools that were on sale and had a question about one of them. Melissa immediately offered a solution and even went to the back to grab what I needed. She was friendly, knowledgeable, and went above and beyond to help. She’s a great asset to the company and provided excellent customer service.”
7024 S 234th St, Kent WA 98032
“E.B. Bradley sells Wilsonart laminate and other solid surface products along with every type of cabinet hardware you could dream of... if got need help contact me and leave a message.”
18128 E Valley Hwy, Kent WA 98032
“Customer service at check out was awesome! The gentleman there helped to ensure that the Die and Tap set i bought would actually work to cut new threads for an oxygen sensor install. Worked really well when I got home. Signed up for their savings, and they always have super low pricing for great tools.”
6966 South 220th Street, Kent WA 98032
“Stevie was very helpful when I needed information about ladders! Thank you for calling me back and giving me the information I needed quickly. I really appreciate it!”
8811 South 208th Street, Kent WA 98031
“This is the BEST place for starters and alternators for the best price! It was going to be $900.00 to replace my factory alternator, but they rebuilt mine to as good as new condition for about half that price. Aaron in will call is a god of knowledge about all things starter and alternator! I even bought a replacement battery for my motorcycle from them because of how much I saved compared to buying a new oem alternator. Thanks Romaine Electric, and thanks Aaron for being so knowledgeable and professional!”
21017 77th Ave S, Kent WA 98032
“If you have a body of water you maintain, you need an account with them! I have been getting water treatment supplies from them for years and I like working with the staff there. They are knowledgeable and reliable.”
23662 104th Ave SE, Kent WA 98031
“I wanted to recognize the amazing customer service I received from the outdoor plant associate this weekend. Even while watering and keeping everyone aware of the slippery areas, she made me feel like I was hanging out with a friend. She talked with me, laughed with me, and answered every question she could, all while staying on top of her job. Her energy, kindness, and professionalism were simply amazing. She turned a quick stop into a genuinely enjoyable experience, and I appreciate her so much.”
24050 Pacific Highway South, Kent WA 98032
“In a world that focuses on the negative I would like to tell Lowes that their store in Midway Kent store has customer service that cannot be matched. David in paint should get recognition for gold star bend over backwards service. I purchased 5 gallon paint cans that are very heavy. He loaded them for me onto a flatbed and shook them and was genuine in his service. As I was checking out I asked for help out and a very nice young man who was going to clock out for the day stopped came over to help take the large flatbed to my car. He smiled and chatted with me and put all the cans in my car with a smile and took the flatbed back for me. This kind of service should be recognized and if you are looking for trainers you have some great ones to consider in that store. Thank you for such great service! Keep up the Great Work!!”
8420 S 228th St, Kent WA 98031
“The kindness of the staff here is unmatched! Courteous and knowledgeable, the kind folks working here make it a pleasure to stop in for the necessities as well checking out new options.”
8711 S 222nd St, Kent WA 98031
“Great Prices on doors and millwork, and outside sales Reps that come to your project and can help with design and knowledge of all products you need call for Mark, Rob, Brian,”
24050 Pacific Hwy S, Kent WA 98032
“Brianna provided us with outstanding customer service at Lowe’s! She went above and beyond to help us with artificial grass and several other items we needed after we hadn’t been able to get the help we needed previously. She was patient, knowledgeable, and determined to make sure we found everything. Brianna is a wonderful asset to Lowe’s, and we truly appreciate her exceptional service. Thank you, Brianna!”
26120 104th Ave SE, Kent WA 98030
“On Thursday I saw one of the highest level of customer service I've seen in my life from an employee named Melody. She was by herself at the self-checkout lane and it was crowded with customers. A Russian old man that doesn't speak any English at all have her occupied at the water tank area, at the same time 3 out of 4 of the customer in the checkout lane where waiting for employee assistance. The old man dragged it long enough that I can already see the level of impatient on the other customer's faces. I can tell one of them is already mad and is ready to complain as soon as she returns. After the old man was helped out, I watched Melody returns to the self checkout lane with zero frustration on her face, instead she approached the customer that seems the maddest with a smile warm enough that it's impossible for anyone to explode on. None of those customer ends up giving her any problems and I watch the lane gets emptyed out under the help of her professionalism.”
26120 104th Ave SE, Kent WA 98030
“I love coming to this Home Depot location. I always have a very great experience. Thank you to Josh, the manager and Ryan, the checker for all your help. You made my search and check out seamless. I was in and out in no time. An extra shout out to both for helping me when I had a sugar drop at the counter and they both ran around to bring me chips and a pop. You guys are the best!”
26120 104th Ave SE, Kent WA 98030
“I had an issue with a washing machine we purchased at this Home Depot. Manager April went above & beyond to make everything right. Outstanding customer service from her, the delivery team (Angel & Jorge) & Nicole with the Home Depot Appliance Hotline. THANK YOU!”
26120 104th Avenue Southeast, Kent WA 98030
“I had an issue with a washing machine we purchased at this Home Depot. Manager April went above & beyond to make everything right. Outstanding customer service from her, the delivery team (Angel & Jorge) & Nicole with the Home Depot Appliance Hotline. THANK YOU!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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