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“My husband and I just bought a Gaggia (this is our first home machine). We wanted to look at grinders in person and some accessories. Sean was so nice and helpful answering all our questions. We didn’t feel rushed. He informed us about the classes they provide and are considering taking one. We walked out getting a grinder and leveler with confidence.”
“Well organized store. Knowledgeable and friendly staff. Anna Beth was exceptionally helpful and instructive for me as a beginner sewer looking for a first machine.”
“Amazing delivery experience with Tyler and Spencer!!! Right on time and brought in some really heavy appliances up all the stairs all while having great attitudes. We’ve been let down by other appliance retailers but thanks to these two for restoring our faith- Fredericks all the way!!”
“Lino was so helpful and worked with us to find the appliances that work best with our space. He is knowledgeable, responsive, and kind.
Harley is the cutest!”
“I called the Bellevue location and talked to Shelly, I described to her my weaving projects and that I needed a sewing machine to help me with serging ends as well as hem thicker rolled fabric. I was stuck at work and couldn't go in person to look at machines right away, and she was so patient and knowledgeable..we discussed several options that could work for me. Ultimately I was able to make it in before they closed and she helped me again, spent time with me doing demonstrations with machines there. She was so helpful, I'm so thankful there is a shop with so many wonderful people working! I love my new machines, I'm 110% happy with my purchases and would highly recommend this store!”
“Our salesman Ryan set the bar his attention to detail was like no other we really appreciated his customer service we did not find any salesmen like him in our journey to buy a spa he was honest an incredibly knowledgeable he made us want to buy at Rich's please hire more people like him.”
“We just purchased a Bosch dishwasher from Metropolitan Appliance. The installation crew did an excellent job, dealing with some unexpected issues in our kitchen and ensuring that the appliance was installed perfectly. I'm delighted to have found a local store that offers such excellent service. Good riddance to the big box stores!”
“I don’t know anything about sewing but I came in for a needle and thread to patch up my dogs favorite stuffy and they were happy to help me find me what I needed and chat a minute, very friendly!”
“We have an irrigation service company and depend on our air compressors working every autumn to blow out systems. Ben's has been exceptional in their service over the years. I had a pull cord snap on me, I went to Ben's, and I was in and out in 30 minutes and charged a ridiculously low amount of money. Solid good people at the front desk and in the service bay. This is what America used to be like. Hard working good people. Thank you Ben's.”
“Absolutely incredible customer service. They answered my calls, patiently heard me out, and carefully walked me through a series of steps until I figured out what was wrong with my heater. And when I realized I needed a few parts - for a marine heater that's 14 years old - they looked them up, had them in stock, and shipped them across the country in a matter of days. All this for someone who wasn't their original install. I won't go anywhere else for heating needs!”
“I replaced all our appliances but i wanted to have someone inspect the locations to ensure a fit and any other surprises. Arnolds did not provide this service unfortunately and i did have to spend an additional $2000 to make adjustments once tge appliances were delivered and before they could be installed. Not good and what i wanted to avoid”
“Will blow you. Away- the incredible explosion of color and I kept checking the price tags going seriously- you guys are giving this stuff away. Love this place and it is where I go for all of my flowers”
“I recently purchased a front-load washer after seeing their post on OfferUp. The price was reasonable, and I was able to save some money. What impressed me the most was their same-day delivery and haul-away service for my old machine – super convenient! The washer runs perfectly, and it comes with a 1-year warranty for peace of mind. Overall, I'm really happy with my experience and will definitely check them out again the next time I need an appliance.”
10AM - 5PM
1521 1st Ave S Ste 103-105, Seattle
Appliances
“Visited 3 other kitchen and bathroom sink + lighting showrooms over the past 3 weeks... This Ferguson Showroom near T-Mobile Park was superior in its selection and the rep, Luis, was truly 2ND TO NONE in his knowledge and customer care. The guy was a true pro.
He even stayed late to work with us after the store closed at 5pm on a Saturday!
Luis was awesome and the store was perfect.”
“Love this place. Always has what I'm looking for 100% of the time. I think my house was 100% made of home depot stuff, because everything I replace is exactly what I find at depot. Lumber isn't great but not worst... tools like Ryobi are awesome here.”
“Power tool rentals are in the back left of the gardening section of Home Depot. I rented power tools to mount my TV & sound bar. The tools were in ok condition & good quality. They don’t rent drill bits, but I was able to buy some in the main store.”
6AM - 10PM
11616 Aurora Ave N, Seattle
Appliances
“Rented a truck and excavator for the day, Mitch did a great job of setting me up at six thirty in the morning, and Rodney got it checked in and returned quickly in the evening.”
“Made a second visit to this location and needed advice of an electrical nature. Good advice was given cheerfully and I am appreciative. Some parts were hard to find and selections were not as great as I would have preferred, but all in all a successful visit.”
“We were helping my daughter put together her new bedframe. One of the screws would not go in. It turns out they forgot to tap that particular hole to receive a screw. I took the part and the screw to this Home Depot. The person in tools determined the size of the screw and pointed me to the appropriate tap and tap handle. I successfully used these and we were able to finish assembling the bed frame. Excellent customer service!”
“Kim Koontz was instrumental in helping us navigate our remodel. Her knowledgeable and professional guidance gave us confidence in our selections, which turned out beautifully. Moreover, when we had an issue, she exhibited incredible patience and one of the most top notch customer service I've ever had with any purchase in solving our problem. I strongly recommend her and Abbrio!”
“Made a second visit to this location and needed advice of an electrical nature. Good advice was given cheerfully and I am appreciative. Some parts were hard to find and selections were not as great as I would have preferred, but all in all a successful visit.”
“Wonderful customer service. We really appreciated this store and the friendly helpful employees. We bought an item that ended up needing to be returned. When we arrived there was a local outage because a vehicle had taken out a power pole and Internet was down impacting many businesses in the area.The employee at the store took our item and then promptly processed the return after the service was restored. This saved us a return trip to the store and a lot of frustration.Excellent store with awesome selection snd service that is above and beyond. Thank you !!”
“Thank you Matt!
I bought a place recently in Redmond and I was lucky to have Home Depot within a mile of my new place. I had to replace all the bathroom toilets and other kitchen appliances . Matt, a Home Depot outdoor loading associate, loaded my heavy home improvement toilet in an ex Uber that I ordered, and he did this with a smile and was very cordial and very enthusiastic about helping us.
Matt, was very professional, courteous and eager to help.
I just wanna personally thank you Matt for all of your great help. Please keep up the good work. You are an amazing Home Depot associate.”
“Nice customer service, knowledgeable, polite, friendly, accommodating sales representatives, they have most of what you need, or they will order what you need if they don't have it . Good location”
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“I was in the Bellevue branch on Thurs/Fri (7-14-23) and after witnessing a customer being abrasive and abusive because he didn't know what he wanted or what he was asking for, I felt I needed to leave a review. The young lady behind the counter was EXTREMLY helpful (and super patient after the previous customer). A big shout out to Courtney, thank you so much!!”