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“I had an amazing experience at O’Reilly Auto Parts thanks to Steven, who went above and beyond to help me. From the moment I walked in, he greeted me with a smile and was genuinely happy to assist. I told him I needed coolant, and he personally guided me to the right aisle, even sharing helpful information about the product.
At checkout, I mentioned that I had a check engine light on and asked if he could help me retrieve the code. Not only did Steven assist with that, but he also took the time to research the code, explain potential remedies, and recommend a budget-friendly fix that we could try right there. His effort and dedication turned a simple errand into a truly valuable experience.
I came in just planning to top off my coolant but left with a clearer understanding of my car and a solution to a problem I wasn’t expecting to address that day. Huge thanks to Steven for his exceptional service — he’s a true asset to O’Reilly, and I’ll definitely be returning to this location because of him!”
“I came in right when they opened, looking for a new car battery. Taylor was an absolute gem. Their installation price of $20 is well worth it. My battery was a bit of a pain in the ass, from the amount of hardware, corrosion and of course the tight spaces that barely allow any movement to be had. Taylor walked me through the process from buying their 2nds batteries (ask about it, well worth it), warranty, installation and even helped me select new hardware to replace the difficult terminals my car had. I will not be going anywhere else with my battery needs. They also have electronic recycling and from the signage they had, they do not charge you for it like other locations will.
Highly, highly recommend, and thank you again Taylor for taking the time and sharing your knowledge. It was greatly appreciated!”
“I bought a battery this morning and both service staff were incredibly helpful in giving me options and explaining the differences. Gunner made quick and thorough work of installing the new battery and giving me credit for the old one! I accidently left my credit card on the counter and Gunner went to the special effort of finding me at the next door McDonalds to return my card! What service!! I will definitely be going back to this store! Thank you Gunner!!”
“About a week ago Liam and his colleague helped me select some mid price point wiper blade replacements. Liam installed them and they've been working great. Thanks y'all!”
“The guy who attended me was very kind with excellent customer service I am glad to see such a joben with charisma and enthusiasm this place is the perfect solution for women who do not know about mechanics! there is also a gentleman I think is Mexican equally kind 10 stars for this place.”
“My cars belt broke about 20 minutes from this location I gave them a call and they had 1 belt for my car they held it for me while I limped my car there. I then noticed my idler pulley was broken as well they helped me locate what pulley I needed and they had one in stock. The guys that helped me were named Jay, Lucas, and Daniel. I Highly recommend this location. they go above and beyond to make sure they’re customers are taken care of.”
“Made an appointment same day to get my screen fixed on my cell. Got there, and they told me that the repair guy was not in today. Taylor was very sincere, and looking to find a solution. He called the South center location, and got me in right away. I would have gave 5 stars, but I am pretty certain that they use inferior glass compared to what comes on a stock Samsung Ultra. I had a ton of micro scratches within days. Had my previous screen for 2 years without that type of wear. Taylor was a bright spot in a crap situation. Hard to find people that care about what they are doing. Keep it up Taylor it's hard to find genuine folks these days.”
“Manager Paul is the Most helpful employee in the state of Washington. My 76 Chevy limped into the parking lot. Leaking transmission fluid and I was stuck. With a exhausted wife & cranky kids in tow and Paul found the right hose and saved the day!!! If you’re in trouble and don’t know what to do come see Paul at Orielly’s and let him save the day! God Bless Paul ??”
7:30AM - 9PM
23005 Hwy 99, Edmonds
Battery Stores
“I have always loved O’Reilly. The locations have knowledgeable employees who are always willing to help. I routinely visit your Edmonds location and David was most helpful today when I needed a bulb for a turn signal. It’s comforting to know that good customer service still exists! Thank you !”
“Above and beyond! Today I went by the store in Woodinville to replace my wiper blades on my Audi A8. Another auto parts supplier wasn't willing to help but Jenny made it clear she would and found the right blades and how to install them. She showed me at the car and the connection point was tricky so she got Michael to come out to help me. My son and I were ecstatic and this is where I'll be going for all of my auto parts needs. Thank you Jenny and team!”
7:30AM - 10PM
18021 Aurora Ave N, Shoreline
Battery Stores
“Last night I came in to replace my head light bulb and David and another employee were very helpful. The light bulb I bought originally didn’t look correct so David came out to help me and he notice that my headlights where completely wired wrong and the last person to own my car had really messed up my headlights and headlight harness. He was very thoughtful and explained the situation to me very well he gave me a Mobil mechanics number and he even helped me find a replacement headlight assembly online. The evening crew at this location always goes above and beyond.”
“Great customer service! I know nothing about cars. Every time I come in someone cheerfully asks me if I need help with anything and then gets whatever I need. In and out in less than 5 minutes.”
“Joe store manager is amazing! He helped me install my windshield wipers on my car, changed out the headlight bulbs and then saw an issue with the battery being wobbly because it was missing a screw, he secured it and sent me on my way! Such a great guy! Thank you Joe!”
“The Employees at this location have always treated me VERY well in the past. They made it a point to get to know my name, possibly due to me coming in so dang often, but just little things like that goes a long way with me. But the ONLY negative comment I could make is about the "newer, younger" employees, (newer - within the last 6-8 months new), they have horrible restraint skills with their ability to NOT swear or cuss in front of customers. Hey I get it we aren't all saints, especially me, and I know what's it's like to work in a shop with a bunch of dudes, anyways, if I had my kid in their with me I would be very upset. And sadly it's about every time recently I have come in their will be customers waiting in line and the employees will be chatting it up and cursing to each other like no one is around them. Like I said other than that, I have always had great things to say about this store... But common Eric get these young cats to grow up a bit. Makes a good store look not as good, if that makes sense.?”
“Rebecca is absolutely fantastic! Every time I come in, she’s kind, professional, and incredibly helpful. She goes out of her way to make sure I get exactly what I need and always takes the time to answer questions without making me feel rushed. It’s clear she knows her stuff and genuinely cares about her customers. O’Reilly’s is lucky to have her — thanks for making every visit a great experience, Rebecca!”
7:30AM - 9PM
21005 44th Ave W #106, Mountlake Terrace
Battery Stores
“Went in with a headlight out, discovered the connector was fried. Crystle helped me replace the connector and referred me to some trusted local shops to look at the electric. She really went above and beyond to make sure that I left with a car that was safe to drive and a plan to fix the underlying problem. Thanks Crystle!”
“I've bought parts at O'Reilly for 40 years and I have a commercial account for my company vehicles. They know their parts, and they are reliable with a fair price. You'll see for yourself”
“Been coming here for several years now. Kevin and Benny are always quick, friendly, and ready with whatever answer I've needed for any vehicle, from a moped, old Lincoln, to marine cells for my conversion camper. Always in n out with no fuss”
“I can't say enough good things about my experience at this location. The store is clean, bright, and very inviting. The assistant manager and manager were out greeting customers and we're genuinely very nice and happy to be helping. This is my new auto parts store kudos O'Reilly Auto Parts, you have a great team here!”
“Friendly and helpful staff. Not crazy about their handicap parking as it's just a standard parking spot without any adjacent unloading spaces. I'm new to Washington so maybe this is acceptable here.”
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“I have shopped here for a very long time but now I shop here exclusively. Thanks to autozones management up the street. I told him I would never come back and I haven't 4yrs later... thanks oreillys for being there for me , you guys are great!”