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“My car wouldn't start so I called to see if they had a battery for my car. They did. I watched a Youtube video to see if I could change out the battery myself but realized I don't have one of the tools needed. I called them back and asked if they could help me switch the batteries and they said yes. Pablo helped me and he was so nice and he changed it super fast. I will always go to the Kirkland location from now on. They are the best! Thank you.”
“I came in right when they opened, looking for a new car battery. Taylor was an absolute gem. Their installation price of $20 is well worth it. My battery was a bit of a pain in the ass, from the amount of hardware, corrosion and of course the tight spaces that barely allow any movement to be had. Taylor walked me through the process from buying their 2nds batteries (ask about it, well worth it), warranty, installation and even helped me select new hardware to replace the difficult terminals my car had. I will not be going anywhere else with my battery needs. They also have electronic recycling and from the signage they had, they do not charge you for it like other locations will.
Highly, highly recommend, and thank you again Taylor for taking the time and sharing your knowledge. It was greatly appreciated!”
“I rarely leave reviews but this shop is a 10/10.
Geremy was helpful and knowledgeable. I went in with a car problem and he helped me figure it out. I went from being stressed about my car to feeling confident about it running properly.
I think this one interaction made me an O’Reillys for life kind of guy. Goes to show how one good customer interaction keeps people coming back. Geremy was great, thank you again man ?”
“Took my wife's car over because of battery issues. Charles tested the battery, confirmed it was dead, and installed the new one we purchased. Afterward he tested the alternator too to make sure everything else was ok. Great guy, great experience, will be back in the future. Thank you!”
“Best service i ever got!!! Thanks for the workers of this office O'Reilly. They helped me a lot in my needs. i really appreciate them with their knowledge and professionalism, also great customer service!!! I would like to admit Isaac and Jay as a great professionals in their job!”
“Made an appointment same day to get my screen fixed on my cell. Got there, and they told me that the repair guy was not in today. Taylor was very sincere, and looking to find a solution. He called the South center location, and got me in right away. I would have gave 5 stars, but I am pretty certain that they use inferior glass compared to what comes on a stock Samsung Ultra. I had a ton of micro scratches within days. Had my previous screen for 2 years without that type of wear. Taylor was a bright spot in a crap situation. Hard to find people that care about what they are doing. Keep it up Taylor it's hard to find genuine folks these days.”
“Manager Paul is the Most helpful employee in the state of Washington. My 76 Chevy limped into the parking lot. Leaking transmission fluid and I was stuck. With a exhausted wife & cranky kids in tow and Paul found the right hose and saved the day!!! If you’re in trouble and don’t know what to do come see Paul at Orielly’s and let him save the day! God Bless Paul ??”
“I picked my car up from the shop late in the evening while it was raining, exhausted, and just ready to get home. Everything had finally been fixed and the car looked great, but I knew the battery was on its last leg. I pulled up O’Reilly in Maps without much thought and ended up at this location, and honestly, I’m really glad I did.
That’s where I met Jose and two other team members, and from the moment I walked in, they were friendly, patient, and genuinely helpful. One of them noticed I’m a veteran, thanked me for my service, and made sure the discount was applied. That may seem like a small thing, but after a very long and draining day, it meant more than they probably realized.
Jose helped me figure out exactly which battery I needed, and I assumed that would be the end of it. But he didn’t stop there. Without hesitation, he grabbed his tools, walked outside in the rain, and installed the battery for me on the spot. I knew it was close to quitting time, and I fully expected him to say I’d need to come back another day or do it myself. Instead, he just wanted to help.
He had the old battery out and the new one in within minutes, no rush, no attitude, just solid, honest help. That kind of service is rare these days, and it really stuck with me.
Jose, if you happen to read this, thank you again, brother. And to the rest of the team who helped me that night, I truly appreciate you. You turned a frustrating, exhausting day into a reminder that there are still people out there who care about doing right by others. I’ll be coming back here for my auto parts from now on, no question about it.”
“Came in on a Friday afternoon to purchase a low light headlight bulb for my Hyundai. I saw a video online of how to change it which seemed pretty easy, but Isaiah helped me out and installed it in the parking lot! I appreciate Isaiah’s customer service and prompt assistance. Thank you so much!”
“Jay was incredibly helpful when it came to fixing a bad headlight! He was able to recommend a better option for my car and install it for me as well. Even when the car was really hard to get the bulb into place, he kept going and got it working. Great service and good price on the bulb. Thank you so much!”
7:30AM - 10PM
18021 Aurora Ave N, Shoreline
Battery Stores
“Awesome store- great service! The trunk latch was stuck - I had this problem before and asked Max- an associate working - if he wouldn't mind looking at it with me. Next, he had Sarah come out. Both were open that they weren't mechanics- but they would do their best to help me figure out what I needed. Max lent me a screwdriver and Sarah got wd40 when the screwdriver alone wouldn't work. I was able to get the latch unstuck! I went ahead and got those supplies in case it becomes an ongoing issue and I need something in a pinch before getting the latch replaced. Max and Sarah’s customer service led me to buy two things even though the problem was fixed — I did that as a precaution, but I'm usually the type of guy who prices everything out at bottom-dollar competitors. Their service negated that entirely! Thank you Max and Sarah!”
“Above and beyond! Today I went by the store in Woodinville to replace my wiper blades on my Audi A8. Another auto parts supplier wasn't willing to help but Jenny made it clear she would and found the right blades and how to install them. She showed me at the car and the connection point was tricky so she got Michael to come out to help me. My son and I were ecstatic and this is where I'll be going for all of my auto parts needs. Thank you Jenny and team!”
“Great customer service! I know nothing about cars. Every time I come in someone cheerfully asks me if I need help with anything and then gets whatever I need. In and out in less than 5 minutes.”
7:30AM - 9PM
23005 Hwy 99, Edmonds
Battery Stores
“Amazing customer service! The associates were so wonderful and helpful walking me through how to change my car battery and letting me know what kind of tools and supplies I would need after my car broke down. So wonderful!”
7:30AM - 9PM
21005 44th Ave W #106, Mountlake Terrace
Battery Stores
“Went in with a headlight out, discovered the connector was fried. Crystle helped me replace the connector and referred me to some trusted local shops to look at the electric. She really went above and beyond to make sure that I left with a car that was safe to drive and a plan to fix the underlying problem. Thanks Crystle!”
“Simon is Amazing! I stopped by after work to get new wipers, and having never changed them on my car before, I had some issues. Simon came right out to help me and got the wipers on in no time. He was friendly, polite and even took my garbage for me after he finished! Wonderful customer service!”
“Been coming here for several years now. Kevin and Benny are always quick, friendly, and ready with whatever answer I've needed for any vehicle, from a moped, old Lincoln, to marine cells for my conversion camper. Always in n out with no fuss”
“I've bought parts at O'Reilly for 40 years and I have a commercial account for my company vehicles. They know their parts, and they are reliable with a fair price. You'll see for yourself”
“Went in yesterday to get a new bulb for my blinker, but changing the bulb didn't help. I ended up getting a ton of troubleshooting help from the staff and we ended up fixing it!”
“Great experience! We bought a headlight and weren’t 100% sure how to install it. A young staff member kindly volunteered to help and switched it for us. Now it works perfectly — really appreciate the help!”
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“I received exactly the help I was looking for here. I sought advice about what sort of products I could get to touch up my exterior, and a someone with clearly years of experience came out to walk around my car and offer practical, usable advice.
I’m typically someone who will spend hours watching YouTube and reading auto forums / Reddit for collective advice, but sometimes I really just want someone who’s been around the block to give me some direct guidance. And that’s exactly what I got here. I didn’t get the employee’s name, but thank you!”