Public Storage in Kirkland offers convenient and secure storage options with no cost or commitment for reservations, including an easy online eRental process to skip the counter. The facility has been praised for its clean environment and friendly staff. A key highlight is the exceptional service provided by James, who consistently goes above and beyond to assist customers. Reviews mention his helpfulness, responsiveness, and cheerful attitude, even during multiple shifts. Customers appreciate his efforts in handling billing issues, showing them around the facility, and helping quickly when keys are misplaced. Many describe their experiences as stress-free and positive, often citing James's professionalism and willingness to help as reasons for their satisfaction. Overall, this Public Storage location is highly recommended for its friendly staff, clean environment, and excellent customer service.
James is excellent. He has been extremely helpful and responsive. He immediately returns my call (even on his day off). He has been a please to do business with!
August 2025
James is awesome he was so helpful and went above and beyond for me!!! I’ve had different storage units over the years and this has been my favorite location to rent from! Very responsive and very safe/clean. Thank you!
July 2025
James was incredibly helpful….he answered all of my questions completely and handled my billing issue professionally and successfully….thank you so much James…I am happy you were able to help me and resolve my concerns…He is the BEST!
