February 2018 by Courtlandt Barnes
If you're looking for indoor storage for a few months and this place is convenient to you, you might as well use it since Public Storage has bought up about everything in the area and there's not much choice. I was a customer for about 6 years, and for the time I rented indoor units short term (4+ years ago), there was no real hassle. So star #2
But I made a big mistake by storing our travel trailer there. The place is NOT secure. I had items stolen off it repeatedly (my fault for forgetting to lock propane tanks and battery compartment on separate occasions, but see below), and garbage was constantly left on and around it. Rent was always being raised, though I got a 6 month reprieve once when I agreed to remove the negative review from here. Nobody seemed to have any interest in the fact that thieves and vandals were prowling around the property. In fact, the security gate was left open for at least a month this summer while a part was apparently on order. The manager was nice enough but had nothing of substance when I tried to address the above concerns. (Admittedly, the poor guy is in the position of defending and enforcing some of the more empty-headed policies out there.) While a bit less convenient at 25 minutes away vs 10, the trailer is now stored at a little more than half the rent Public Storage charged.
If you need anything other than a few weeks of household storage close by, do yourself a favor and go find a family owned storage center, at least before Public Storage gobbles it up and trashes it.
January 2018 by Greg Wollmuth
Kel, the desk clerk, was very helpful in explaining options available. Prices very competitive. Facility clean and not messy. Only caveat when getting price quote, you will need to add a mandatory insurance cost to the base price quote. Probably done at all storage areas. But, budget for it.
January 2018 by Jason Harris
After meeting with Chris at Public Storage at 124th in Kirkland, I was able to explain my needs and how I was pressed both for time and finances. He listened and came up with a wonderful solution. Directing me to another local Public Storage that had a unit perfect for my stuff and at a price that was on sale. Kelly helped me view the unit and go over all the paperwork, she was awesome to work with and very thorough.
January 2018 by Benton Matthiesen
Getting my unit was super easy. It took maybe ten minutes, including looking at my 10x10. Alicia was helpful and very nice. I would recommend them, if you’re in the market.
November 2017 by Alexsandra Guerra
Great customer service at this location. The manager, Kelly, was able to clear up a mix-up and made sure that I was able to get the one month for $1 promotion even after I joined. Highly recommend. The location is secure and clean.