Totem Lake Auto Care is an excellent and honest business. The team is extremely friendly, straightforward, and helpful. They provide great customer service, thoroughly explaining issues and giving options based on their knowledge of all makes and models. They offer great pricing and work on cars as if they were their own, ensuring clients are not sold unnecessary services. The shop is highly recommended for its excellent work and ability to complete repairs quickly.
I recently took my 2017 Tiguan here for a battery replacement and basic service. I brought my own battery from Costco, and they were happy to install it for me. Everything was straightforward and clear, and I had a great experience. Braden and Josh were very friendly, professional, and explained everything honestly. Highly... read full comment
August 2026
Great shop - very up front about what to expect, and appreciated there was no upselling of any work needed. They did a great inspection and identified some things to keep my eyes on in case they do cause a problem down the line. Nice to find a car repair place I know I can trust!
August 2026
I brought my Volvo in with a very difficult to solve AC (it had been in a couple previous shops without proper diagnosis) fixed only the part that was needed. The turn around time and communications were great. I highly recommend this place!
