America's Best Contacts & Eyeglasses offers a busy yet efficient service, ensuring customers are attended to as soon as possible. Clients appreciate the quick and easy appointment scheduling, often able to secure same-day visits. The staff, including Lotus and Josh, are highlighted for their kindness and support throughout the process, contributing to a painless experience. Customers have found great value in their products, with many noting the affordability of glasses, such as two pairs for $79 or $89, which are sturdy and well-fitted. The store's ability to handle unique situations, like locating previously ordered glasses, is commendable, with staff going out of their way to assist. The introduction of remote eye exams has also received positive feedback, making the process convenient and efficient. Overall, the customer service at this location is frequently praised, making it a recommended choice for eyewear needs.
Julianna is a delight - my favorite employee there. That girl knows how to sell and a smile that will knock you out. If you’re going to America’s Best (Lacey location) you may have to wait in line, but this is legitimately the only person there that can get it right!
August 2026
Julianna was amazing helped with picking out two pair! Thank God she was there!
June 2026
Very professional. Very through. Only negative possible is you can spend time waiting. It's worth the wait though.
