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“Josh was really helpful and informative on the new tractor we just purchase .. made the whole purchase less intimidating by pointing me in the right direction as far as the account I needed to purchase the tractor .. and the purchase and pickup up was smooth and hassle free that’s what I really like about the place .. appreciate all your help Josh”
“I used to have a very low opinion of Home Depot customer service, but today that change because of the extraordinary customer service that I got at the tool rental section. He went above and beyond expectations and was very polite and professional. I also put in a good word for him to his boss. They have everything that we would need for the farm like a log splitter, various ladders, paint, sprayers, etc..”
“This Ace is bright, clean and full of prompt and helpful folks! All thr aisles are clearly labeled and they are fully stocked. Its nice to have an Ace Hardware close!”
“I love Home Depot stores and this is a good one. Really big store with tons of inventory, they rent trucks and trailers also. Because it's good it's really busy though, and the traffic in Hawks Prairie area is always tough. If you don't like it busy you can go to the Fones Rd store. Most the time that place is almost empty.”
“I had to buy a specific tool and was helped by Nick (he said he was from the flooring department), who was just walking by. Despite his being from a different department, he helped me find exactly what I needed, which was not easy, as Dewalt had a special going on and also because this particular tool was stored in different shelves - not easy to find. I've never had such competent, friendly customer service before in a hardware store. Promote this guy!”
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“First time at this location. Greeted by the coolest employee that played along perfectly with our gallows humour. I failed to get their name but it appeared to be two initials. Got in and out quickly with what we needed. Not sure if buying an axe with my fiancé was a wise choice, but I'll just have to be behaved. The gorgeous Amanda assisted us in checking out. So awesome..laughed at my obtuse humour and had applied all coupons without me even having to pull them up. Cool cute bat tattoo too!!”