“This place is awesome!! I made a mistake while inspecting a board I bought from them. Took it in and they handled it on the spot!! No questions asked. Great freaking customer service!!”
“Wonderful experience here and great customer service. I had something wrong with my carpet cleaner that I should have noticed earlier but John gave an extension, didn't judge, threw in a carpet fan, and talked me through how to fix it.”
“They had a solution to my dilemma about a problem tool. They took the time to listen and then suggested a solution! Large box stores don't even have employees who could think like thus.”
“When the first one opened up near me years ago I bought me some Pittsburgh. I still take tools I bought than back when they break and get a new one free. Lifetime warranty. Just like $5k snaponsnapoff tool. Silly dummies 🤭”
“This store was a surprise, way bigger than I imagined it would be. So many choices and the selection is enormous. Good deals to be had.It's local and a good place to get what you need.”
“Easy communication. Had what I needed as other stores made it hard with deposits and such this was easy experience everything worked out A okay. Easy location right off the main path I will rent from them again”
“I just had a sliding screen door repaired for under $30.00. They did a great job! Ace hardware seems to have whatever I'm looking for. I like going in just to look around.”
“The team here is phenomenal. I am just a home owner trying to learn something new and they have gone above and beyond. Brought in a base mig box and they got me all set up to just plug in and go! Thank you again for taking care of me.”
“Bill at Airgas is fantastic! The customer service is exceptional, and they always go above and beyond to help. Their pricing is very competitive, especially for commercial needs, and they consistently have everything I need in stock. I highly recommend Airgas for anyone looking for reliable service and great prices!”
“Locally owned and they take lumber seriously. I wish they had a web site; I end up buying a lot of fasteners etc. at big box stores and just getting the lumber from Hardel's.”
“Service was great! I took my broken part in to identify it because the big box stores didnt have it. They knew exactly what it was and had a replacement on the shelf. I definitely recommend them for plumbing parts.”
“If you have a specific need for a fastener that has been hard to find, you can bring them your specs or the items you are working with and they will help you figure out what you need. Staff is knowledgeable and warehouse is well stocked.”
“The cashier working on Friday afternoon (younger guy, working at around 11 or noon) was soo kind and helpful. I am hopeless at DIY projects and he patiently explained what my wife and I needed to do. He even wrote it down for us because we were hella confused. We were able to successfully fix our bed because of this gentleman. The guy doing the plywood cuts was also super kind and had great customer service. Thank you guys so much!”
“Couldn’t be happier with my experience here. After Lowe’s dropped the ball on a large decking order, these guys came through on extremely short notice — and actually saved me $200 in the process. Special shoutout to Jared, who went above and beyond to help me source high-quality materials and make it all work. If you need decking, skip the big box stores and come here first.”
“Long over due for me to write a review, but I love coming to this Tractor Supply! The people who work here are always so very friendly and ready to help and answer questions! Everyone is always helpful and that wasn't any different when I went in today. I didn't catch the names of anyone else who helped me unfortunately, however I do have the cashier's name, Kyle. Every time I talk to him, he's always so friendly and eager to help! I've always had a good experience at this location ever since I moved here because of the wonderful employees who work there. Thank you guys!”
“I like Home Depot. They have a lot of good appliances, good tools for carpenters, & good paint. My family & I buy a lot of these things from there quite a bit.”
“I had an order of flooring and it was going to be late and maybe not in time for installation, but, Sherry-COS at the Home Depot on Fones Road in Washington State, worked trielessly to make it happen before the installation on March 1st. and by golly, she did it. She was so awesome and kept me informed on everything! Kudos and 2 thumbs up. I would giver her more thumbs up, but alas, I only have two. 5 star service.”
“Called to use a trencher. KATY the on duty of manager really helped us get started. 2 military veterans. The service was great the rental equipment department are kind, informative and professional. So happy. Not going to any other store. Go see them if you need help.”
“We just bought an old house built in 1930 and the bedroom carpets looked like they were almost as old as the house. We needed to get them replaced asap. We heard that Home Depot had great prices on carpet but contracts out for installation, so you never know what you’re going to get so we were a little hesitant. After getting much higher quotes from some of the other well known carpet places, we decided saving a thousand dollars or more on what appeared to actually be nicer carpet is worth the risk and went back to Home Depot. Well it turns out the risk was worth taking. We were scheduled to have Romanoff Renovations install our carpet. They showed up right on time and just needed a quick tour of the house before getting to work. I was a little worried they might hit snags installing new carpet in a hundred year old house, but three hours later our carpet was installed beautifully. Aside from the excellent installation, this has got to be the most comfortable carpet I have ever walked on and while we still have a lot to do, it really changed the feel of the inside of the house. Also, just fyi, splurge a little on the padding. You won’t regret it.”
“Called to use a trencher. KATY the on duty of manager really helped us get started. 2 military veterans. The service was great the rental equipment department are kind, informative and professional. So happy. Not going to any other store. Go see them if you need help.”
“It's hard to explain; feels like a family business as they have what you need and they're there for you they'll back the warranties just a good outfit,.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.