O'Reilly Auto Parts in Lacey, Washington is a reliable and customer-focused store that provides a wide range of automotive parts, tools, and services. Located at 3934 Pacific Avenue Southeast, the store #3628 is part of the extensive network of over 6,000 O'Reilly Auto Parts stores across the United States. The store's Parts Professionals are knowledgeable and go above and beyond to assist customers. They are willing to help customers find the right parts, even if the customer doesn't have all the necessary information about their vehicle. The staff is friendly, helpful, and understanding, especially for customers who may not be very familiar with automotive maintenance and repairs. The store offers a variety of services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also have the capability to resurface brake rotors and drums. Customers can take advantage of the free Loaner Tool program, which requires a refundable deposit. Overall, the O'Reilly Auto Parts store in Lacey, Washington is praised for its exceptional customer service, willingness to go the extra mile, and ability to provide the parts and tools needed to get the job done, even in emergency situations.
The manager Tony at this location is an absolute delight, helped me change my headlights and was super kind and patient. Thank you Tony!!
February 2026
Staff is always great. From installing new windshield wipers to trouble shooting. Checked my oil. Filled it checked again 2 times to be sure. Then without being asked checked the coolant and inspected general condition of the engine. Awesome 👌
January 2026
Always helpful and extremely professional. Extremely knowledgeable staff who are willing to go the extra distance to make sure I was getting the right part for the right application. Will be using O'Reilly's from here on out.
