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“My experience was good, I needed to pickup my new gateway router and that is all. Everything was completed online already, so I just walked in, told them my phone number, and walked out 5 minutes later. I see others have had bad experiences even with this simple task at this location, but for me there were no issues and my internet is better than ever now.”
“After having a bad experience at the 172nd location, I drove over to this store and was blown away by the difference. Toren was patient, calm, professional, and listened to all of my concerns. He was able to help me upgrade my phone / plan and I couldn’t be happier with my overall experience here.”
“Dan gave us excellent service!
He transferred service to our new phones expeditiously, explained the somewhat confusing charges and credits associated with our new phones , the trade-in policy, and upgraded plans. He gave us critical technical info that helped us decide whether to change to TMobile home internet. A very positive experience all around!”
“Donovan was fantastic! He quickly transferred my phone to a new device and even helped us lower our monthly bill. Friendly, efficient, and knowledgeable—an absolute asset to the company!”
“Your experience will depend on who you get. Ultimately the second person I got was very nice and seemed to be newer to the business. He was very helpful and if he didn't have an answer, he would excuse himself to find it. Between him and the managers efforts I left very happy with my choices.”
8AM - 4:30PM
2601 88th St NE, Marysville
Internet Service Providers
“2023 update:They randomly take down the internet for “outages” during the day. How is it an outage if my internet is working?? ?2022 update:Salish Networks and Tulalip broadband have now merged, and they have been making some upgrades! internet speeds are now up to 150/10Mbps over coax, And I’m told more upgrades are coming in the future. They also have added a lot of HD channels to their cable line up as of 1/2022. Much improved!”
“I got a plan from this store and Machyas and Gavin helped me out with some issues with my plan and went above and beyond. The tmobile help line hung up on her 3 different times today and refused to transfer her to a supervisor. Machyas stayed past her shift to help me resolve the issue that took well over 3 hours to resolve with several different people over the phone. The people here and incredibly friendly and I couldn't be happier with how kind they have been.”
“The assistant was very helpful and informative. He answered all my questions about moving and gave me some extra tips to make it easier. Great customer service at Xfinity near Amazon Go in Mill Creek this morning!”
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“I'm shocked about the customer service at L.S T-mobile.
A guy named Victor helped me so much.He was so very kind and professional.A rep like Victor makes me want to stay with Tmobile forever.”