Victra is the local Verizon Authorized Retailer in Lake Stevens, WA, striving to create the best possible experience. The staff are very friendly, helpful, knowledgeable, and dedicated. Reviews describe the service as great, absolutely lovely, and outstanding, with consultants being very personable, professional, pleasant, super nice, and very informative. They are quick to set up new phones, answer questions, explain everything, explore all options, and go above and beyond to help. Customers report pleasant interactions, feeling good and happy about purchases, and appreciate help with upgrading, transferring phones, and saving money on bills. The store offers a full range of wireless devices, accessories, and device protection.
Ethan was awesome! Helped me with no hassles. Walked out completely satisfied! Will come back to this store next time and ask for Ethan.
February 2026
No wait. Very quick in and out for a simple phone fix. GREAT CUSTOMER SERVICE
January 2026
Went in super last minute to swap out a phone with no appointment. Got exactly what I needed and quickly. Ethan was very helpful- so happy I decided to stop in. Thank you!
