Firestone Complete Auto Care in Lakewood, WA has been serving the community since 1926, offering a wide range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the fast and clear communication, with staff explaining issues and options in a friendly manner. The team, including staff members like Damon, Chuck, and Jeremiah, are known for their knowledgeable and honest service, never pressuring customers or feeling deceptive. They are recognized for their professionalism, thoroughness, and willingness to fix problems caused by other shops. Many reviews highlight the quick appointment scheduling, especially for urgent diagnoses, and the detailed explanations provided during service. Customers feel confident with the repairs and diagnostics, including issues like engine startup problems and coil pack replacements. The friendly and helpful attitude of the staff makes the experience pleasant, and the shop is recommended as a reliable and affordable choice for residents needing vehicle care. Overall, Firestone in Lakewood is praised for consistent, excellent customer service and quality auto care tailored to each vehicle's needs.
Just left Firestone in Lakewood excellent service. The customer service is number one thank you for all that you guys do. God bless.
June 2025
Very fast and communicative! Talked me through all that was wrong with my car and asked what i was comfortable doing and what was my best and safest but also cheapest options!
June 2025
Chuck and Jeremiah offered great customer service answering my questions and planning for my next car appointment. Would highly recommend!
