“Theresa was very informative and courteous regarding my car alert issues. Dylan did good detecting the issues my car had. Six important services were taken care of in one visit. Thank you.”
“Had a great experience with Esty's. They replaced my starter and alternator and completed a multiple item maintenance service. The work was completed in a timely, professional manner. Brianna kept me informed of the scope of work and completion time. I highly recommend them.”
“My transmission in my 2018 Tahoe went out a week before our vacation. Brian from Better Bilt was able to give me a fair quote and went out of his way to meet me on a day they were closed so they could have my rig to work on it while we were on your trip. He had good knowledge of the problem and how to fix it with the right parts so it didn’t happen again. The turn around was quick and the tranny shifts better then it ever has. Have recommended them to a couple people and will continue to.”
“Dan got me in and out so I could catch the ferry to Alaska..He went out of his way to get me on the road.. Used his diagnostic tools to find the bad speed sensor signal, cleaned it up and I was on my way without having to even buy a new sensor.. Honest and friendly service.. Thanks again Dan and his helpers..”
“I can't say enough good things about Northwest Auto Specialist and Sam in the service department.
A week before our annual family camping trip, I had a control arm break and a wheel that was dangerously close to falling off. Needless to say, that's not exactly the kind of thing you want to discover right before a road trip.
They got the car repaired, and when I heard a noise afterward that I didn't like, they didn't just brush it off. They took another look, checked their work, and made sure everything was right.
I told them I had travel plans, but I never mentioned that my child would be driving the car. I simply put my trust in them to fix the problem and make sure the car was safe.
They did exactly that.
We made it to the camping trip and back home with absolutely no issues, and we're all home safe and sound. That's the kind of peace of mind you can't put a price on.
I really appreciate the quality of the work, but even more than that, I appreciate the willingness to stand behind it and take another look when I wasn't comfortable. They didn't make me feel like I was being a nuisance. They made sure it was done right.
Big thanks to Sam and everyone at Northwest Auto Specialist. Highly recommend! 👍”