Gerber Collision & Glass in Lynnwood provides quality collision and auto body repair services for all makes and models, backed by a National Lifetime Guarantee. The business is noted for its excellent customer service, which many reviewers describe as fantastic, stellar, and a rare attribute in the industry. Customers report a very positive experience, with staff members being patient, welcoming, eager to assist, and careful in explaining the process and setting expectations. The repair work itself receives high praise for outstanding quality. Cars are often finished ahead of the projected deadline, with repairs such as paint blends done so well they are undetectable and body panels made perfectly straight. The team is commended for handling stressful situations, like accidents or total loss vehicles, with amazing compassion and efficiency, often expediting estimates and insurance processes to reduce customer stress. Communication is consistently highlighted, with customers receiving regular, helpful updates via text about the status of their repairs. Many reviewers state they are very happy, could not be happier, and will definitely return for any future needs, highly recommending this group of professionals.
The team was very kind and helpful and worked on my car in a timely manner. I highly suggest them for anyone needing their vehicle worked on.
December 2022
Had a car accident and sent my car to Gerber collision. Despite some wait time on some backorder parts, they did a fantastic job on the repair. They kept me updated routinely with text on the progress. I enjoyed working with Gerber Collision. Highly recommended!Service: General repairs & maintenance
July 2022
Gerber Collision and Glass have always delivered outstanding service and repair whenever I've needed them. The manager Suzanne goes above and beyond and has always exceeded all expectations.
