Kohl's is a department store that rewards the everyday with sales and Kohl's Cash to help save money. It offers hassle-free returns and free store pickup. The store carries favorite brands in fashion and footwear for active and casual lifestyles, beauty products by Sephora, and items for the home, all designed to fit different personalities and budgets. Recent reviews of a specific location note a refreshing change, describing the store as clean, remodeled, reorganized, inviting, and well-organized. Shoppers found a nice variety of summer clothing and were able to find everything needed with ease. The Sephora inside is also noted as well-organized and well-stocked. Customer service receives frequent praise, with staff described as amazing, kind, helpful, patient, and superior. Associates are commended for handling difficult situations with grace and providing excellent service, including helping to locate out-of-stock items. This positive experience has changed past reluctance for some shoppers, who now report smiling while shopping and look forward to returning. Management is thanked for listening to customers.
