lululemon is a brand founded in Vancouver BC in 1998 that makes technical athletic apparel for yoga, running, dancing, and other pursuits. It draws in a diverse crowd and attracts many people of different age groups, which definitely impacts how packed the store gets on weekends. The clothes are described as super expensive but super great looking, with leggings that look like a million bucks and are worth every penny. Customers are loyal, noting they’ve been loyal customers for years. The brand is noted for its great customer service. Staff members, including store managers, go above and beyond expectations to help, even during busy times like the holiday rush or the day before Thanksgiving. They are professional, helpful, and super joyful, helping to find specific items or gifts, and will reach out to other locations to assist. This level of service makes customers feel lucky. All lululemon locations have strong ties to their local communities.
The brand draws in a diverse crowd, which definitely impacts how packed the store gets on weekends. Not sure what makes the clothes so special, but even my little daughter is already all about Lululemon. They’ve got great customer service, too—we’ve been loyal customers for years.
November 2024
Went in the day before Thanksgiving to find a specific item and were helped by the store manager to find what we were looking for. He went above and beyond our expectations to help us even during the holiday rush.
January 2024
Jocelyn is the best!!! super friendly and very helpful by far one of my best Lulu Limon experiences!
