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“I enjoyed working with Jesse at Mattress Firm. He was very helpful and answered questions in regards to purchases I wanted to make. This was the second purchase we have made through Mattress Firm and would recommend anybody who is looking for great customer service and quality mattresses and other bedding needs to visit their store.”
“Never bought a mattress myself before and going in for the first time I could not have had a better experience. Greyson at the Smokey Point and Marysville store greeted me as soon as I entered, I wasn't sure what I exactly needed so she showed me various options based on my preferences. Very quickly she showed me the right mattress for me that happened to come with very good options and benefits. I was very surprised at how quickly and smoothly the process was and Grayson was really knowledgeable on everything we looked at.
Easy 5 stars.”
“What a super cute shop!! Great prices. All individual booth owners. Well organized, clean and easy to navigate. They have a lot of beautiful things. One area had 60%off. We got the cutest blue hurricane lamp. Highly recommend you stop by and see it.”
“Gary at the Smoky Point Store did an amazing job of working with us to find a new bed that would work with our existing Sleep Number base. The attachment systems have changed over the years and not all beds work. We did not want to spend the money on a new base, and he made that a possibility! Gary even stepped in, after our installation, to help get the additional magnet connectors ordered that were needed for our new set up as well! Fantastic experience ?”
“Went in with a quality sound I had in mind,”not only loud and clear but quality sound”Josh lined me out on a great price on a great deck, months back sold me subs and an amp so it was long over due to have Rudy take care of the install… Family oriented, friendly customer service hearing what I was looking for not what they wanted for me. Thanks guys! 5 stars all the way!!!! Sound is just what I was looking for…”
“We had an issue with the couch we originally purchased. Phil immediately came out to see what the issue was, and had a new one delivered within two weeks. Fabulous customer service. We will be back! Thank you!”
“Not only are the prices unbeatable but the stand behind the manufacturer's warranties.
The mechanism in my recliner broke and they immediately ordered the whole replacement mechanism for the chair, not just the broken part. It is an Ashley recliner. I buy any furniture I need from them and always no presure.”
“It's really great having the store close to home to find a bit of a discount on perfectly good, yet damaged, goods. They're just crushed boxes or no boxes. There's everything from food to clothing and furniture.”
“This establishment offers an excellent purchasing experience, characterized by a friendly and pleasant staff. They promptly delivered my sofas the following day.”
“Mina who works at the twin lakes location is great. She checked me out today. She had taken an extra shift to cover another coworker. She made sure to welcome me and keep a conversation going. I have never experienced such great customer service at target before. Give that girl a raise. She really makes an experience.”
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“Mell and Sonny were great! Mell was patient as I had to walk laps through the store to make sure I got what I wanted. Sonny was always there, willing to help. Thank you both so much!”