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“I was helped by Sierra, who was a superb professional. She did throw much education at me about the product I was looking at, an additionally about my options, wonderful, exactly what I needed. I was delighted and enlightened, Everyone must ask for this young woman. Totally excellent and exceptional salesmanship or saleswomanship, thank you Sierra!”
“A very relaxed and enjoyable experience. The price was right for the pillow top mattress we purchased with protector and delivery with pickup. What a great part of my day. Thanks”
“Great job, I enjoyed work with Stuart. You able to address all of my questions and stick with me through some difficult ordeals. I feel very good about Eric and would love to go back when it comes in and my furniture needs.”
“Love this store, but I’m extremely bummed they got rid of the 20% off for members. I drive all the way from beacon hill because of that discount. I don’t think It’s worth it to just get 10% off… I really hope you rethink that decision for members. I used to send so many people here for that.”
“Recently got a couch from them. Great price and great product. Good delivery and set up, super fast and the guys were problem solvers. Shout out to Annalyce for all her help when picking out the right couch!! I will be back for other furniture needs!”
“Came to town for a weekend activity and had some time to kill before we could check into our hotel. This place was great! Everything from pop culture items, actual antiques, straight up vintage and nostalgia, too. One whole room dedicated to man-cave signs and tools. Individual vendor spaces set up by themes; something for everyone. Our 24yo daughter bought a necklace and then accidentally forgot her phone in the ladies restroom before we left. We called back *several* hours later and someone had turned it in so we were able to retrieve it. Truly a Second Chance! We walked to a nearby cafe coffee bar for a late afternoon snack. Walkable downtown area.”
“Patton is a good guy, my 8 year old daughter managed to work him with a great price on couches already discounted. Lots of respect for Pat after teaching my daughter about negotiation. To the point and direct will purchase again.”
“Nadlae and Raoul went above and beyond to help me pick out a perfect office chair. Friendly and thorough service all the way through the process, including help loading the chair into my tiny car. I highly recommend working with these great folks!”
“This place is great, and a smart concept. Often have found the perfect piece of furniture for someone moving. Inventory changes often, easy parking for loading. Do the right thing, shop here.”
“Six out of five stars the Haley six out of five stars to Malik had a small problem but they sure be and fixed it right away kudos. I originally gave six out of five stars to this company to their employees in their office management I need to raise my rating to 10 out of five stars for Malik his professionalism his customer service style and how he handles everyday situations just like the customers go through what a blessing this person is to have in a company that he works for”
“Overall a very clean and friendly store but please relieve the U-scan clerk of stress by having them only work at U-scan, and not run another check stand simultaneously. These staff and hour cuts post holidays do nothing but cause stress for front end staff which leads to slower checkout times and displaced frustration. It is not employees fault, they are very friendly and do their best!”
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“Our sales rep Latoya was very knowledgeable, helpful and service friendly. Would highly recommend Mattress Firm to anybody looking for a change in sleeping. Very satisfied with our service and would just like to say keep up the good work.”