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August 2023
A great big thank you to Kassy Garcia! She did a 5 star job matching my needs to this bank's services. She is reliable, efficient, and personable. I am new to US Bank and very happy. I appreciated Scott's support to bank employees as well. Great job Monroe US Bank!
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December 2022
Fast and friendly service. Left my debit card in the ATM the other day and got a phone call from the bank letting me know they have it and will hold on to it until I drop by. Thank you Kassy!
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September 2022
When you use their drive-through they're epically slow. But when you go in they are more worried about telling you what they can't do for you and telling you what they can. On two occasions I've stormed out so mad because of the crappy service. Any other US branch is fine. It's just the one in Monroe.
