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“This is the best banking business that I've ever dealt with!! They are so kind and extremely helpful!! They are so much appreciated as well!! Thank you for your loyal business!!”
“I've been with NCCU since 2017 (auto loan) and refinanced in 2019, although at the time they had some issues getting my autopay to work they resolved it as the issue was on their end my bank told me. I was helped via phone calls and had never been inside the branch until this year when I signed up for a personal loan, which was all very new (and to be honest a little intimidating). Olivo helped me via email and phone, he had great customer service and answered all my questions, and in person at the branch he helped me for the last steps for my new loan. The branch was spacious and clean, good customer service from the tellers up front, but I especially wanted to give Olivo 5+ stars! Even when my current auto loan and new personal loan are paid, I will continue to use NCCU in the future and do recommend them.”
“My bank manager made opening a new account pleasant and easy. She was knowledgeable, kind, patient, professional & friendly. Everything went smoothly and I look forward to pleasant respectful yet friendly exchanges at the bank in future interactions with tellers and staff.”
“Tyler Jones helped my wife and I open a joint checking account, as well as individual savings accounts. Without him, I don't know how easy it would have been to do so... It was all over the phone and complete within an hour. His communication and clarity on what everything meant was top notch, and I could not recommend him, or this institution, more! Thank you WECU. We look forward to banking with you.”
“This is hands down the best bank I've ever had the pleasure of doing business with and I've been with a few different banks. The people are amazing and the experience of being there makes me look forward to every time I have to do banking. Thank you so much for everything you do and the way you do it.”
“The customer service here is fantastic! Every time I visit, the staff is friendly and incredibly helpful, making banking a breeze. It's a great feeling to have such reliable support for my financial needs.”
“Absolutely love this bank! The staff is super helpful and always greets me with a smile. They make banking easy, and I never have to wait long. Plus, their online services are a breeze to use!”
“Really impressed with the service here! The staff are friendly and always willing to help with any questions I have. Plus, the atmosphere is welcoming and comfortable, making banking a better experience overall.”
“Nate Walley is a terrific mortgage broker, he stepped in to help my real estate clients with a very tricky purchase which others had declined. He made the complicated process flow, the buyers were helped to achieve their goals. When it came to crunch time, Nate made things happen to allow the buyers to reach their closing date on time. He stayed responsive to every need in the partnership it takes to get a beautiful piece of property to close with VA funding. He's a professional in knowledge and customer service, a five star producer.”
10AM - 1:30PM
212 E College Way, Mount Vernon
Banks
“sarah was very helpful answering my questions. needs raise asap! she was so kind and helpful the entire time. she new the information and gave it to me in a easy and simple way.”
“Although i have been a long-time customer, I am brand new to this branch. However, service (as always) has been exceptional! I have never had any issues with Wells Fargo. They have always chosen to work with me on any financial matters, no matter how big or small.”
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“From opening a new account after banking with the same institution in Whatcom county for 30 years, to refinancing our home; the team at the Mount Vernon branch has been fantastic. Becki, the branch manager always has a welcoming smile, even if you’re bringing a problem. Jaime’s quick wit brings a much needed smile. Natalie, Shanda, and Sharon all are welcoming, kind, and efficient in the daily transactions brought to them. These women are a wonderfully professional team, worthy of your trust when it counts the most; your banking.”