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10AM - 6PM
14535 Bothell Way NE, Shoreline
Truck Rentals
“On the pricer side but 1000% worth it for the storage and customer service! Alecia is the best and super friendly/knowledgeable. Would definitely come back to here if I ever need storage again in the future!”
“Judi was absolutely wonderful. We had to quickly turn part of our house into a nursing area and were able to very quickly find exactly what we needed. Judi walked us through the whole process and made it really easy for us. Super company. Thank You.”
“Enjoyed the people here they did a great job. I only left cause moved stuff closer to new place at the time. But if I need storage and live in the area again I will defiantly be back. Only had one minor issue and staff easily resolved it otherwise always friendly and helpful.”
“Just got a unit here. So far, it's been a great experience. The place is clean, staff are kind and polite, there are plenty of carts available for moving heavy items or lots of stuff. I have yet to find anything negative.”
“A great find. Nice clean units and they had a few specials in larger units that will save us money as we only need for a short time. Free moving truck ua for move in and future use for $50 plus 0.99 per mile. Christina is very friendly and actually her family lives in the property so there is monitoring of the location by them along with the cameras throughout the property. Very honest, caring and helpful.”
“Ravel and Melissa are wonderful to work with! They are organized and helped me understand the whole process from start to finish. Safe and secure storage space with climate control. What else could a guy ask for?”
“10/10 recommend this Enterprise location!
I needed as box truck rental, as I was working on an event with Cascade Bicycle Club and traveling via airplane from Wisconsin to do so. Blaine was so so helpful and accommodating, helping me decide what truck would be best and making sure a truck would be available on our given dates. I felt very reassured that everything would be great when I arrived for our event and getting the vehicle, and it was. Would certainly rent from them again - thank you Blaine for all you did to make our event a huge success!”
“I'm sure you guys are great, but your customer today was driving on i5 and 522 with an unsecured load including pretty large rocks that could easily shatter a windshield or worse.”
“Fast, convenient and no fuss to rent a truck for any misc errands. Folks are professional, bilingual and efficient!!
Try them instead of uhaul or Handy Andy’s for trucks of all sizes and cheap rental cars too.
Thanks”
“Recently picked up a truck for a quick move a few heavy stuffs. Book in advance- that's important. My pick up time was at 9am, right when they open. The truck was ready. Easy paperwork and I was out in less than 10 mins. They charge $0.99 per mile on top of the rent. The service was just great. Very friendly staffs. They will explain the policies, process and what to be done while returning. Just one sign - that's all you need; rest is online. Quite a great experience. Recommended this place.”
“I reserved a 15-foot truck; my reservation was for 3:30. They called me an hour beforehand to let me know my truck was delayed, and they gave me a larger one instead. In the end, they resolved the issue, and I appreciate it.”
7:30AM - 5PM
13210 Hwy 99, Everett
Truck Rentals
“This was a very great rental experience. I was going to get a truck at the Mount Vernon location, but they were extremely rude and didnt actually have the truck I needed and didnt tell me until the day before I needed the truck. So I reserved a truck online for the Everett location and they were awesome. Gave me a great deal on everything. Thank you very much and I will definitely be returning in the future.”
“This was the smoothest rental and moving experience I've had in a long time. The day rate and self drop-off after hours is such a huge perk, everything went smoothly and easily. I also appreciated the amount of staff present in the morning upon pickup, I did not have to wait in line and got all the help I needed right away for a quick pick up of my truck. The truck was in great condition and was exactly what I needed to safely move my possessions. Thank you very much team Uhaul, keep up the great service at this location!!”
“⭐️⭐️⭐️⭐️⭐️
I want to be crystal clear: this review is for the official U-Haul store in Kenmore, WA (not the small gas station rental nearby). I used This Uhaul for *my junk removal & handyman / mobile auto body repair/auto glass replacement business* last winter, 2025.
I’ve been around a lot of businesses in my life. I grew up working on cars, spent over 15 years in the collision repair industry, and I’ve lived in Kenmore and the surrounding area for decades. I’ve rented from many U-Haul locations and other truck companies, and none of them even come close to this one.
*The manager, Mike Phillips*, sets the bar for what customer service should look like in today’s world. From the moment I walked in, it was clear that this wasn’t about squeezing out profit — this was about people, respect, and integrity. He went above and beyond in every possible way, making the process easy, fair, and even encouraging. If I could give Mike and his team 10 stars, I would.
For me personally, this experience meant even more. I’m 32 years old, and my life has been defined by both highs and lows. I was once a multi-sport athlete with Division 1 scholarships in basketball and football. But after tearing my ACL, MCL, and suffering a broken back, those dreams ended early. Since then, I’ve battled herniated discs, kidney disease, and other health challenges. I’ve had to rebuild my life piece by piece.
Starting a business has been my way forward — a way to support my family despite these setbacks. Walking into this U-Haul, I could have easily been taken advantage of because I’m new to this side of things. Instead, Mike and his staff treated me with empathy, fairness, and professionalism that is rare to find today. They gave me confidence when I needed it most, and honestly, they gave me hope.
The trucks are clean and well-maintained, the staff are kind and efficient, and the communication is excellent. But it’s more than that — this team operates with humanity. They understand that life isn’t always easy, and they meet you where you’re at. That’s not just customer service. That’s leadership.
From me, my wife, and my family: thank you. I will never go to another rental company again, because I know I’ve found the best right here in Kenmore. This location isn’t just the best in Snohomish or King County — it’s the gold standard for U-Haul nationwide. Mike Phillips, you deserve recognition far beyond this store. U-Haul corporate should take note — because leaders like you don’t come around often.”
“The staff at this location are so kind and helpful! Jodi and Sarah are very knowledgeable and always make us feel valued. Great storage facility, too!
Thank you -
Emmett & Sarah - Gold Team NW Real Estate”
“Great work. Great customer service. I came to this location to avoid busy traffic and was pleased. The gentleman running the spot was awesome! Keep up the great work.”
“Your employee Kyle was very helpful and professional. I would recommend this Uhaul location to anyone who is moving or looking for a storage unit. This is the best Uhaul experience I’ve had in the U.S., and I have been to a lot of Uhaul locations over the years. Thanks for your help during my move.”
“Good experience at the store.
But the call center gave me incorrect information about the height of the box truck when I call to reserve it, which created problems during the move.”
“20' Truck was available as reserved. Truck smelled pretty fishy, but was in decent shape and the lady who assisted me with my reservation was great! She even included moving blankets and a dolly for free, not that I needed them. No issues with the rental, would recommend this location.Word of warning - if you're in a hurry, do not fuel up at the Food Mart / SAS gas station down the street at the end of your rental. It is tiny (hard to maneuver), and you can't pay at the pump - in fact you have to pay with your credit card, then go back in and ask for a cash refund for any amount you didn't use (?!?)”
8:30AM - 3:30PM
14235 100th Ave NE, Kirkland
Truck Rentals
“There was an issue with our truck, but it was communicated to us beforehand and a discount was issued. Truck ran smoothly and the staff was helpful. Service was slow due to a lot of customers and not many workers, but that’s not a deal breaker for me. Just plan ahead of time when arriving to pick up/drop off.”
“Smooth rental experience here. Reserved online just a few hours before planned pickup, picked up during store hours for a quick checkout, and very easy return during after hours.”
“Best rental experience of years of car and construction equipment renting. Knowledgeable, professional and efficient are a few qualities of Brian. Shortly after having returned the truck , Brian called to say he saved a tool he found in the cab. A bonus to an outstanding experience. George”
“I go here to fill my propane tanks. It's a heck of a lot cheaper than exchanging them, plus they completely fill the tanks, so you betcha it's a good gosh darn value!”
“Getting and returning the truck was easy and the location was really convenient with a close route to the highway. Sammy the owner was really nice and made the whole process quick and simple.”
“I had a hitch installed on my sedan this week and it was an overall wonderful experience. My vehicle is neither common nor easy for hitch installation and Jake did a quick and quality job with the installation. The only frustration with my experience was that Uhaul doesn't offer a shuttle service and public transportation doesn't go within 40 minutes of my house. So, I had to wait at a nearby coffee shop until installation was complete. Thankfully, it was done in about 2 hours and I was on my way with a hitch that should last as long as my car does.”
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“It was a pleasant experience coming to west coast self storage. Kai was very helpful and friendly . And made the move in process nice and easy. A good business with a great manager. I”