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8:30AM - 4:30PM
2118 Pacific Ave SE, Olympia
Appliances
“I walked in needing pipe to hook up my pellet stove. I showed them a few pictures and they immediately gathered all the pieces I would need. Outstanding customer service, super knowledgeable. This is the only stove store you need to consider going to. Could not be happier”
“My husband bought a lawnmower that wasn't working, and the manufacturer was being less than helpful to fix it. Big shout out to Erika at this Lowe's store for meeting us halfway, even though it was a manufacturer issue, and helping us to a solution that fixed the lawnmower. She turned a frustrating situation into a positive one with understanding and empathy. Thank you so much, Erika!”
“Went in to get a part for my septic. Ivy was very helpful and provided excellent customer service and is very knowledgeable. She answered all my questions and provided solutions to the issue at hand.”
“David is very knowledgeable and so easy to work with. He fixed my Singer featherweight quickly and easily. Great customer service, outstanding professional craftsmanship and just an all around great small business.”
“Called to use a trencher. KATY the on duty of manager really helped us get started. 2 military veterans. The service was great the rental equipment department are kind, informative and professional. So happy. Not going to any other store. Go see them if you need help.”
“I bought a very affordable, sharp, comfortable kitchen knife here that I have used every day since I bought it. The people working there were friendly and helpful.”
“I had an order of flooring and it was going to be late and maybe not in time for installation, but, Sherry-COS at the Home Depot on Fones Road in Washington State, worked trielessly to make it happen before the installation on March 1st. and by golly, she did it. She was so awesome and kept me informed on everything! Kudos and 2 thumbs up. I would giver her more thumbs up, but alas, I only have two. 5 star service.”
“Pretty much what you expect from a big hardware store, plenty of selection at decent prices. Found the bolts I needed and picked up some sandpaper. Store was clean and organized. Would come back.”
“Called to use a trencher. KATY the on duty of manager really helped us get started. 2 military veterans. The service was great the rental equipment department are kind, informative and professional. So happy. Not going to any other store. Go see them if you need help.”
“Today my experience at Best Buy was a beautiful experience. Very good customer service, answered all of our questions, easy checkout and really love their full Support Tech options”
“I had a great experience at this store last eve. With employee Kelvin as he was on the money with service and thoroughness. My refrigerator went kaput so we went to two nearby home depos with zero luck on buying one, then walmart no dice. We arrive at Lowes Olympia (60 miles from my home) at 940PM, the crew was already closing some doors and cleaning up the parking lot. We enter, go to the appliance dept and there are three good models. I flag down an employee with "customer service" on her vest, seems pretty smart, I ask her if she was a manager she says, I only have a week on the job, but she calls another guy who knew his stuff but says we only have 14 minutes and he checks the last floor model and volia there are three in stock. He takes off for parts unknown never to be seen again. Then Kelvin arrives, I show him the floor unit, he scans and goes to the stock area and he is moving with a purpose. I hear dollys a movin, he got it. He goes right to the nearest checkout comuter, I mention I am not interested in the extended warranty, he explains the 48hr return policy, he also stated regarding stand up vs laying down the fridge relative to a 24 hr wait. We complete the transaction. Kelvin very carefully manuvers the load to the front of the store, I bring the truck over and another employee helped get it on the truck. We're set. Kelvin definitely exhibited excellent customer service on a tight deadline, this made our experience at Lowes quite memorable and valuable.”
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“Customer service is amazing! The staff and technicians go above and beyond. The refurbished washer we bought had almost the life of a new washer. In our "throw away" culture, I appreciate being able to buy refurbished appliances!”