Capitol City Honda, located in Olympia, WA, has been serving the South Puget Sound community since 1971. This family-owned dealership offers a full range of American Honda vehicles, including the Civic, Accord, Odyssey, HR-V, CR-V, Passport, Pilot, Ridgeline, and the upcoming All Electric Honda Prologue EV. Customers report excellent experiences with the service department, highlighting the staff's helpfulness and commitment to making processes easy. However, some reviews suggest that the sales team could improve in training, particularly in ensuring all customers receive equal attention, regardless of appearance. Many buyers express satisfaction with their purchases, noting the friendly and communicative nature of staff members like Riley Winters and Abe, who assist throughout the buying process. The general manager, Jeff, also garners praise for his leadership. Customers frequently mention the dealership's exceptional customer service, with team members going the extra mile, even staying late to finalize deals and providing thoughtful gifts as a gesture of appreciation. Overall, Capitol City Honda is highly recommended for its welcoming atmosphere and dedication to customer satisfaction, making it a standout dealership in Washington state.
Great place to buy a Honda! I bought a Honda Ridgeline.
September 2024
Bought a 2025 CRV hybrid from Riley Winters, I am very happy with the car as well as the overall experience from start to finish!! Would definitely recommend Capitol City and Riley! Matt Johnson was great at well, friendly and very communicative.
September 2024
The GM Jeff and my salesman Abe are the best in the business! I was in and out in 3 hours.. What an amazing experience buying my first electric car! I've been with Honda for over 15 years this would be why!
