Capitol City Honda, located in Olympia, WA since 1971, is a family-owned dealership serving the South Puget Sound community. They offer a wide range of American Honda vehicles, including popular models like the Civic, Accord, Odyssey, HR-V, CR-V, Passport, Pilot, Ridgeline, and soon, the all-electric Honda Prologue EV. Customers consistently praise the dealership for its excellent service department, where staff are helpful and strive to make repairs and maintenance easy. The sales experience, however, has received mixed reviews; some customers feel that sales staff could benefit from more training, and there are concerns about attention given to women or those perceived as less likely to purchase. Despite this, many customers report highly positive experiences, highlighting friendly and professional staff who go above and beyond to ensure customer satisfaction. Notable mentions include quick and smooth purchases of new vehicles, such as the Honda CR-V hybrid and Ridgeline, with staff providing guidance and kindness throughout. Additional touches like staying late to finalize deals and gifting thoughtful surprises add to the positive atmosphere. Overall, Capitol City Honda is regarded as a reputable dealership with a strong commitment to customer service, making it a recommended choice for those seeking new or pre-owned Honda vehicles.
Mike was great! He very knowledgeable on cars and explains it perfectly. He goes above and beyond, couldn’t recommend anyone better!
September 2026
Ashley Nielsen and Ashley Prosser were beyond helpful, efficient and communicated kindly and easily. They were lovely to work with—highly recommend!
August 2026
Jessie Prosser is the best! Any questions, go to her. She helped me with my Carfax and is extremely knowledgeable on Hondas and cars in general. Miranda is a customer service expert. She kept me informed and explained the maintenance very well. Overall, I highly recommend Capitol City Honda for maintenance and purchasing.
