Hanson Kia of Olympia - Parts offers exceptional customer service and a welcoming atmosphere, making it a standout choice for vehicle needs. Customers consistently praise the staff, particularly the manager, for going above and beyond. One customer highlighted how the manager located a Subaru and had it fully detailed, ready for pick-up after hours, demonstrating a commitment to service. The staff's attentiveness is frequently noted, with particular commendation for a team member who provided reassurance and support during car maintenance visits. Customers appreciated the courteous and friendly demeanor of the staff, which helped ease their concerns about car issues. The waiting area is another highlight, offering coffee, snacks, and a clean environment, enhancing the overall experience. Hanson Kia is also praised for their integrity, as seen when the team navigated a complex repair situation involving insurance to ensure a safe and thorough fix for a customer's vehicle. Positive experiences extend to car purchases as well, with customers feeling valued and prioritized throughout the buying process. The dedication to customer satisfaction is evident, making Hanson Kia of Olympia - Parts a highly recommended destination for both service and sales.
Very helpful, answered questions no problems, efficient timely, professional.
November 2021
The heater blend door modulator on my Kia Sorento died and the repair shop told me the part was not available. Our local parts dealers confirmed that. Hanson Kia in Olympia claimed they had one. A couple weeks later ,I had one. They kept me updated and the price was more than fair considering the supposed rarity of the... read full comment
October 2020
Ordering on the hansonmotors.com website was easy. The price for the items and shipping were very reasonable. Delivery was within the time table that they quoted. Very happy with my purchased. M. Vickers in CT
