Volkswagen of Olympia is a family-owned dealership in the Olympia Auto Mall, a short drive from Tacoma and Puyallup. The dealership offers a great selection of new Volkswagen vehicles, certified pre-owned vehicles, TDIs, and vehicles under $10k to fit a number of preferences and budgets. The sales team is described as amazing, helpful, knowledgeable, friendly, professional, respectful, and transparent with no shady practices. Many customers report an excellent and great experience, noting the process was quick and that the staff works to finalize deals and make dreams happen. The buying experience is frequently called top notch. However, the service department receives negative feedback, cited as a nightmare with no communication and poor callbacks. Overall, the sales experience leads to strong recommendations and customers stating they will return.
Quick efficient and kind all the qualities I prefer to deal with
September 2024
Great experience. No hassle and the easiest car purchase I've made.
September 2024
Excellent dealership! No shady practices, was very transparent about every legal process and very friendly salespeople. 10/10 would recommend. The manager Scott was a very fair person and helped me greatly with my EV buying experience.
