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“Shout out to Marco Zungul at the Tacoma branch. I showed up close to closing, in panic mode, dealing with ID theft, and needing a replacement debit card for travel. Due to my arrival time, I had low expectations for what could be done. Marco was awesome and gave me outstanding customer service. Five stars!”
“I've worked with Cynthia and her team a little over a year, and I am super impressed with their focus on customer service. They are awesome to work with! Bonus points: I've been to the Gage location in Kennewick many time as well and they have been great too. I appreciate doing business with Numerica!”
“GO SEE NATALIE B. for all your business accounts! Very personable, easy to work with and made the process a BREEZE. I am starting a new business and this has been the easiest transition to another account ??”
“Ok Yubrahan the branch manager is extremely helpful. Idk how he does it but it’s always perfect timing. The staff is always super friendly. To be honest I put off switching banks for the sole reason that I’ve had very long visits at other banks. I finally came here to open my acct. Easiest process ever. Literally less than 15 mins. Extremely satisfied.”
“The best bank ever for small business owners! Never have I had a bank that works so hard to help me and my business be successful. A true community bank with outstanding service!!!”
““Candy provided outstanding customer service from the moment I walked in. She was professional, patient, and very knowledgeable. She explained everything clearly, handled my transaction quickly, and made the whole experience easy and stress-free. It’s rare to find someone so friendly and attentive. Candy truly goes above and beyond for customers, and her positive attitude makes a big difference. The bank is lucky to have her. Highly recommend asking for Candy if you want excellent service!””
“the hapo credit union,across the street from c.b.c is the best hapo in the tri-cities. if your looking to start a bank account and or getting a loan,then ask for a lady named Socorro Santos.she is super nice,and very respectful to everyone,and does her best to get you your loan,or other products that you may need.i highly recommend Socorro santos for all your banking needs.trust me,you won't regret it”
“Came in to open an account with Gesa for the first time, reasonable and quick wait time for the number of people that were there, Edgar was very helpful and nice throughout the entire process and sent me off with a brand new account. I was probably in the building for no more than 30 minutes thanks to him.”
“Beautiful buildings with adequate staffing. Tried to pay off a loan. The person didn't look at the payoff amount, so another trip had to be made to the cu for the additional payment.”
Credit Unions
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Credit Unions
Credit Unions
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Credit Unions
“HAPO STAFF IS ABSOLUTELY THE BEST. I am referring to your RD 68 Branch in Pasco. WOW! Amazing costumer service from the moment you walk in to the moment you walk out! BEST IN TOWN! Diego Mendoza, Erica Nguyen, Aubrey and anyone I have personally interacted with. Oh and ADRIAN in the phone service… totally amazing! THESE PEOPLE DESERVE RECOGNITION AND DEFINITELY AN INCENTIVE for going out of their way to listen, care and proudly represent Hapo!
Mia”