Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of auto services at their location in Pasco, WA. Customers appreciate the team's friendly and professional demeanor, with many highlighting the fast service and clear communication. The staff is praised for their honesty, offering reliable repairs without unnecessary upselling. Many customers report positive experiences with services like oil changes, tire rotations, and alignment, often noting the team's efforts to keep them informed throughout the process. However, some reviews mention issues with appointment scheduling and long wait times, indicating that certain customers experienced delays despite having set appointments. One customer expressed frustration over a lack of paperwork and communication regarding their service. Despite these concerns, the overall sentiment remains largely positive, with many recommending Firestone for its knowledgeable staff and comprehensive vehicle care. For those in Pasco looking for trustworthy auto maintenance and repairs, Firestone Complete Auto Care is a solid choice.
Hit a pot hole in potholes. Got me up and running in a few hours. Much appreciated.
March 2026
Oscar and the rest of the staff at Firestone went above and beyond assisting me during a recent visit. Based on the level of service I will not hesitate to bring them my business again.
March 2026
I really appreciated my services done at this Firestone, Jeremy took care of all my needs in a timely manner and has excellent customer service. Will absolutely be coming back.
