Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of auto services at their location in Pasco, WA. Customers appreciate the team's friendly and professional demeanor, with many highlighting the fast service and clear communication. The staff is praised for their honesty, offering reliable repairs without unnecessary upselling. Many customers report positive experiences with services like oil changes, tire rotations, and alignment, often noting the team's efforts to keep them informed throughout the process. However, some reviews mention issues with appointment scheduling and long wait times, indicating that certain customers experienced delays despite having set appointments. One customer expressed frustration over a lack of paperwork and communication regarding their service. Despite these concerns, the overall sentiment remains largely positive, with many recommending Firestone for its knowledgeable staff and comprehensive vehicle care. For those in Pasco looking for trustworthy auto maintenance and repairs, Firestone Complete Auto Care is a solid choice.
Firestone in Pasco always provides the best in fast and friendly service.
Violet was an excellent help in making sure I was taken care of and given the best service possible.
June 2025
My alternator was failing and the Firestone team was super fast and courteous with a fix. Violet, in particular, was super upbeat, friendly, and professional every time we spoke. If I ever have troubles again, I would definitely return.
June 2025
Very good experience with firestone they treated me good and shared their knowledge with me, id recommend this place to anyone looking for a car alignment or any car service needs.
