Hertz Car Rental - Tri Cities Airport Hle
Car RentalHours:
3601 N 20th Ave, Pasco WA 99301 Hours
About Hertz Car Rental - Tri Cities Airport Hle
Hertz Car Rental - Tri Cities Airport Hle is a rental car service that has received mixed reviews from customers. Despite some negative experiences reported by a few customers, the majority of reviews praise the excellent customer service provided by the staff, particularly Yaquelinne Lopez, who went above and beyond to assist a customer in a family emergency situation. The rental process is described as smooth, with the cars being clean and the final bill matching the quoted price. While some customers have reported longer wait times or less personable interactions with staff, the overall experience is positive, with the Hertz location making long trips easier for many customers. The new management team has also been recognized for their efforts to improve the service and address any issues that arise. Overall, Hertz Car Rental - Tri Cities Airport Hle appears to be a reliable rental car service with a focus on providing excellent customer care.
Most Recent Reviews
June 2023
Excellent, courteous service. The desk inside the terminal was staffed with knowledgeable people. The car was what I wanted, the final bill was exactly as quoted. I was very happy this Hertz location made a long trip easier.
September 2022
Good deal but for me they need to give more information
June 2022
Very friendly and helpful staff, really great customer service. its nice that they are finally again fully staffed since the pandemic started. Seen a big positive change at this location.
More Comments(76)
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