Budget Car Rental
Car RentalHours:
3601 N 20th Ave, Pasco WA 99301 Hours
About Budget Car Rental
Budget Car Rental offers a mixed experience for customers, with some positive highlights alongside areas for improvement. Many customers noted that the pick-up and drop-off processes were generally easy, with friendly and helpful staff. Specific employees, like Ciara and Kody, received praise for their outstanding service, assisting customers with professionalism and going the extra mile to ensure a smooth rental experience. However, several reviews pointed out issues such as long wait times, particularly for Fastbreak customers, and unclear fuel policies, which can lead to unexpected charges if proper receipts are not provided. It is also important for customers to be aware of payment restrictions, as certain methods like PayPal and Cashapp are not accepted for rentals. Overall, while Budget Car Rental may have some operational challenges, the quality of the vehicles and the helpfulness of some staff members contribute positively to the rental experience. Customers looking for a reliable option might consider Budget, especially if they are prepared for the necessary rental rules and procedures.
Most Recent Reviews
June 2026
Well the wait for tsa at 5am is gonna set you back about 45 minutes and the TSA pre check is the same size as non pre check and there is no clear. Ride to the rental car location on a bus for 10 minutes. Rental cars are few. Nice rental car agent at Hertz. Don't really like this little packed airport.
February 2026
Dave was awesome!!!! Very helpful and kind. I recommend 5/5
October 2025
We have used them several times and have been satisfied with their service ( renting a car is not rocket science)
More Comments(164)
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- Pasco, Washington