Hertz Car Rental - Tri Cities Airport Hle
Car Rental
Hours:
3601 North 20th Avenue, Pasco WA 99301
Hours
About Hertz Car Rental - Tri Cities Airport Hle
Hertz Car Rental - Tri Cities Airport Hle is a rental car service that has received mixed reviews from customers. Despite some negative experiences reported by a few customers, the majority of reviews praise the excellent customer service provided by the staff, particularly Yaquelinne Lopez, who went above and beyond to assist a customer in a family emergency situation. The rental process is described as smooth, with the cars being clean and the final bill matching the quoted price. While some customers have reported longer wait times or less personable interactions with staff, the overall experience is positive, with the Hertz location making long trips easier for many customers. The new management team has also been recognized for their efforts to improve the service and address any issues that arise. Overall, Hertz Car Rental - Tri Cities Airport Hle appears to be a reliable rental car service with a focus on providing excellent customer care.
Most Recent Reviews
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September 2026
Kimberly D., the representative from Hertz, went above and beyond to help me. She was extremely helpful and professional and made sure everything was taken care of. I truly appreciate her excellent customer service and dedication.
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June 2023
Excellent, courteous service. The desk inside the terminal was staffed with knowledgeable people. The car was what I wanted, the final bill was exactly as quoted. I was very happy this Hertz location made a long trip easier.
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September 2022
Good deal but for me they need to give more information
More Comments(84)
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