Credit Unions in Port Orchard, WA

“This fairly new location is nice and has short wait times. I wish Navy Federal had better rates.For credit Union of their size I’d like a better return . The staff here was knowledgeable and professional.”

“I love this bank! My wife and I have been a customer for 3 years or a little over. And we've always gotten respected no matter any problem that may accur. Thank you, Peninsula Credit Union! ? ?.”

“We've had overall very good experience with this branch. We've been approved for several types of loans and credit accounts with excellent terms, far better than the large commercial banks. As my wife says, "They were always there for us when we needed them." Overall, the tellers are friendly and management responsive to our concerns.But its status as a training branch has led to ongoing problems with our account deposits that are worsening due to changes in corporate policy. The most dangerous and ludicrous is its decision to eliminate deposit slips. All transactions are verbal since, the corporate philosophy states, it's the customer who makes the most errors on those slips. So, a teller is supposed to engage you in conversation and ask in which account you'd like your money deposited. This may work for teller window transactions.The last drive-up teller who handled my deposits failed to ask where the deposit monies were supposed to go and ignored the deposit slips and the instructions which have been permanently saved to our accounts. They deposited all of the money into our personal account. That meant that any checks or payments for expenses or taxes drawn from the business account would've bounced. Imagine all the time and effort that would have to be put in clearing up that mess.Some mistakes made by new tellers cause an account to be overdrawn, causing fees to be levied. To get this all reversed requires time and effort wasted that could've been avoided if the errors were caught before the transaction was completed. That used to be how it was done at this branch. No longer.Deposit slips provide a record of our intent for OUR money, how and where we want it deposited. In our case, there are written instructions for how to process our deposits that every teller is supposed to view in our account before starting the transactions. Despite this, new tellers ignore the written instructions and just complete the transactions by rote from their general training. This is how our deposits get mishandled on a recurring basis by new tellers in training.But there are other pitfalls to no-deposit-slip transactions. Think that drive-up teller lines were backed up before? That situation could only have been worsened now by customers having to repeat verbal instructions to tellers with the tellers having to verbally confirm them with the customers. If there's an error, it can descend into something like Monty Python's "Argument Clinic" sketch: "I told you what I wanted." "No you didn't." "Yes I did." "No you didn't." "Yes I did"...And all the drivers in the other lanes can hear it all.What I didn’t originally mention is that both my wife and I talked with the branch manager before I posted this review. My wife and I still disagree with KCU on a couple of industry practices but we are welcome to continue using deposit slips for our transactions. That same manager has affirmed that she's available to meet with us any time we feel the need to talk to her about our accounts. The credit union remains more responsive to our concerns than other institutions we've banked with and we do have an overall long and great working relationship with this branch. We'll continue to keep our primary personal and business accounts here.”

“Im glad to hear that Global is merging with AlaskaUSA so we will finally have Saturday banking. Now if we could get the hours changed to open at 9am instead of 10. Realistic! Overall they are a good credit union to do business with.”