“Had a great experience at the T-Mobile store in Port Orchard. The team provided excellent customer service, and the store manager was especially helpful throughout the visit. They took the time to answer questions, made the process easy, and created a welcoming experience.
I originally went to the Bremerton location while trying to switch one of my lines from Verizon, but the experience there wasn’t very welcoming and I decided to leave. Glad I ended up coming to Port Orchard instead because the difference in customer service was night and day. Definitely appreciate the professionalism and support from the whole team.”
“Alex was the only representative available, and three or four people came in. He treated everyone with patience and kindness. He resolved everyone's problem. Alex is a very good example of how a representative should be.”
“EDITH IS AMAZING!! Super helpful. Found out what worked best for me and my partner and got us the best deal she could! She’s the best! She made a boring experience fun and full of laughs! If you go there ask for Edith! She’s amazing!”