Toyota of Pullman is highly regarded for its exceptional customer service and straightforward buying experience. Many customers have praised sales representative Tommy for his smooth and concise assistance during the car purchasing process, making it easy to navigate what can often be a stressful experience. The dealership was noted for offering a fair deal, especially appreciated by those who were purchasing a new car after many years. In addition to sales, the service department receives consistent accolades for its friendly and helpful staff. Caleb Caballero, in particular, is frequently mentioned for his dedication to customer care and his ability to help customers save on repairs. Clients have expressed gratitude for the knowledge and integrity demonstrated by the service team, especially when issues arise with their vehicles. Whether buying a new car or seeking repair services, customers feel valued and respected at Toyota of Pullman. The dealership's commitment to professionalism and customer satisfaction is evident, making it a trusted choice for many in the community.