Best Buy is a tech store with helpful and well-trained staff. The employees are often young and knowledgeable. The building is clean and well-kept. They have a lot of products, including tech, appliances like refrigerators, and TVs, and their prices are not too bad during sales. The staff is quick to provide service and will help order items not available in store. However, the store has a lot of wide open empty space and seems to be reducing product offerings, relying more on being an online pickup location. While the overall experience is positive, the curbside pickup service can be inconsistent, with sometimes long waits and poor coordination between staff, leading to frustrating experiences. The in-store guest service is otherwise noted as amazing.
You can get tech, but most of the employees I've talked to are young, which a person may find useful in a tech store if they weren't awkward around humans.
July 2024
They always seem to have what I need, and staff is always helpful. They also have a lot of what I want, but can't afford.
July 2024
Shaun was awesome,help us with our purchase. Great customer service ?
