“My last Lowe’s Puyallup review was very poor so it’s only fair to recognize staff that went the extra mile this evening.
As I was about to check out Shaun asked me if I’d found everything even though the store was about to close. Shaun immediately went looking for a light bulb I was unable to find while I started checking out. He returned with an option which unfortunately wasn’t the voltage I needed.
The cashier was struggling to find a sku number for two bulbs I did find and Shaun was able to resolve that problem with the help of Garrett the manager.
I appreciated both Shaun and Garrett’s efforts to find product and allow me to check out with my purchases. In this case common sense prevailed which was very refreshing as I was feeling more and more frustrated.”
“My husband and I received excellent customer service from Bob and Curtis at your South Hill location! They did everything in their power to find what we needed! For that reason, we will always visit your store in the future! Thanks again for your help! Much appreciated!”
“Daniel came out to help us with the sauna glass door with the hinges and the steam shower door with the seal. He was knowledgable, efficient and professional and was able to fix the issues the previous technicians couldn't fix. Thank you so much!”