Gesa Credit Union provides attentive and friendly service across its team. Loan officers and processors, such as Jose and Odalis, are patient, kind, and keep clients informed throughout the refinancing process, often completing loans in less than a month. The staff is also personable and timely when helping with small business accounts, with Reina and Tala offering friendly and encouraging support even after setup. Customers appreciate the helpfulness of staff like Marco, especially during stressful situations such as dealing with stolen cards, as he makes the process easier. While some policies, like limited savings account withdrawals, remain unchanged, the overall experience is positive. The staff at Gesa Credit Union is consistently friendly, supportive, and dedicated to providing good service.
Very knowledgeable, professional, and have great interest rates!
June 2024
Reina and Tala were the best at getting our small business account started. They were personable, friendly and timely in helping us. Even after the account was set up, they kindly assisted us in the extra details needed. Upbeat and encouraging through the whole process!
May 2023
Not the Worst, Not the best.. They still limit Saving account withdraws to 6 even the the FRR dropped this requirement in 2020.
