O'Reilly Auto Parts in Puyallup, WA, is part of a large network with over 6,000 locations across the U.S. The store offers a wide range of parts, tools, and accessories, alongside free services such as battery testing and bulb installation. Customers have praised the knowledgeable and friendly staff, who are always willing to help. Several reviews highlight the exceptional assistance provided by employees like Christa, Collin, and Jordan, who go out of their way to ensure customers receive the support they need. One customer shared their experience of working on a van in the parking lot, where staff members readily offered assistance. Another customer appreciated the helpful phone support when looking for a new battery, noting that staff saved their military discount in the system for convenience. Throughout various interactions, customers felt welcomed and valued, with staff engaging in friendly conversation while addressing their needs. Overall, O'Reilly Auto Parts is recognized not just for its quality products and competitive prices, but also for its commitment to outstanding customer service. The store is dedicated to helping customers complete their automotive projects efficiently and affordably, making it a reliable choice for anyone in need of auto parts and assistance.
Visited store 12310 today for a new battery. Scot was extremely helpful and knowledgeable. He replaced my car battery and even went the extra mile in offering to clean the battery terminals. Definitely will be shopping here again!
May 2026
Scot is an excellent worker I would highly recommend going to the store
April 2026
Always helpful and friendly. Got my battery tested and usually pickup car cleaning supplies
