The UPS Access Point location is highly praised for its efficient, helpful, and kind staff. Customers appreciate the streamlined service that allows them to be in and out quickly without feeling rushed. The team consistently provides superb customer service, with employees like Carlos, Sam, Rachel, and Jalen standing out for their helpfulness and dedication. One customer highlighted how Sam went above and beyond by promptly providing information over the phone, waiving fees when needed, and documenting conversations to ensure smooth pickup. Despite not being the most convenient location for some, customers choose this store because of the caring and attentive staff. Overall, the location is recognized for its great team effort, excellent service, and staff who genuinely care about customers' needs. The positive experiences make it a trusted place for UPS shipments and Amazon returns.
staff is always extremely efficient, helpful, and kind! service is streamlined so you can be in and out quickly without feeling rushed. never had a bad experience in the years ive been using ups and this store specifically, thank you to everyone who works here!
July 2025
Always great help, and I love the self-service area for amazon returns
July 2024
Always satisfied. Do not forget to ask for military discount at this location
