The Xfinity Store by Comcast in Puyallup, WA, offers a range of services, including mobile, digital cable TV, high-speed internet, home phone, and home security. Customers appreciate the helpful staff, with many praising representatives like Rickey and Dakota for their excellent customer service. Rickey is noted for being patient and entertaining while helping customers, making complex processes easier to understand. Dakota is recognized for her assistance in obtaining new Wi-Fi routers, providing clear answers and support. The store also has attractive deals, with one customer leaving with both internet and phone services for a minimal price increase. However, some visitors feel out of place or overwhelmed by the technology discussions, especially when interacting with older customers. Overall, the store is seen as a positive environment for acquiring and managing Xfinity services.
Very friendly helpful environment, first time setting anything up before. Helped with nothing But patience and understanding from worker Toph Demesmin. Went above and beyond to answer and help other concerns not just about the service they provide but other monthly comonidies aswell.
April 2026
Torren Ward help me at the Xfinity store and I appreciated it. He added my watch to my existing account since I lost mine. It offered Insurance. I declined since it was an older Watch and I felt it wasn’t necessary anyone over my bill and showed me how to access it on the app and I appreciate it very much. Kerri Pishny
March 2026
Although I canceled my Xfinity account, it was a quick in and out to drop off the modem. The service personnel were professional, friendly and fast.
