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“Sydney was who helped me and she was amazing customer service was great so friendly helped me for about a hour. If you need anything go to this store they are the best.”
“I stopped in to upgrade several phones and devices. Akash was the young man that helped us and he made everything super easy and painless. It was probably the best experience I've had at a T-Mobile store and I've been a customer on and off for 8 years (I had a brief move to AT&T due to coverage a few years back... big mistake). Today we upgraded 3 phones and two Apple Watches. It's no surprise.. the devices aren't cheap. Fortunately, we took advantage of some promos and trade-in options. I don't blame the carriers for the cost of devices, I really blame the device manufacturers. Freaking Apple anything is so expensive and while I hate the price, I love the product, and I know what to expect. The entire T-Mobile team was on point this afternoon. Helpful, engaged, and most importantly, HONEST! At no point in time did I feel like they were trying to upsell me or hassle me. I would certainly come back again to work with Akash and the team.”
“Exceptional Customer Service — JAX Deserves Recognition!
I had an outstanding experience with JAX at Xfinity! He was friendly, professional, patient, knowledgeable, and genuinely committed to helping me. He took the time to listen, explain everything clearly, and make what could have been a frustrating experience enjoyable with his great personality and sense of humor.
JAX went above and beyond, and his dedication to customer service truly stood out. Employees like him deserve to be recognized and rewarded for representing Xfinity so well.
JAX, thank you for your exceptional service and positive attitude! You’ve set the standard for what great customer service should look like. Xfinity is lucky to have you!”
“The staff was all really wonderful. very patient with me. And so helpful. Thanks for all your help. A special shout out to Isabel absolutely wonderful. Thank you”
“Roland is the best i will always ask for him when I have a problem with my phone. He is very knowledgeable and courteous. I would recommend anybody needing work done on their phone to ask for Roland. They'd be very lucky if he is available.”
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“My customer customer service rep was extremely helpful as soon as I stepped in. Went from potentially not being able to get anything accomplished to efficiently getting it all done and more! Thank you Devan!”