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November 2023
Had a credit card for almost a decade. Perfect record, until I missed one payment. They have a policy so any delinquent payment automatically closes the account. They refused to work with me on this. It's gone.
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October 2023
Yesterday, I contacted the customer service at the loan department. Allison provided excellent assistance, guiding me through the loan process and scheduling an appointment with Sam in Redmond Beach, who also did a great job. I highly appreciate BECU's service and will continue recommending it to others.
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August 2023
Meg P. Is the best banker I have ever worked with! Came into BECU to get help with some identity theft and was amazed by Meg's compassion, attentiveness, and kindness as she worked with several IT techs to get my account in good standing. Highly recommend her!