“We have purchased two tempurpedic beds from this store. One in 11/2008 and one just today, 11/22/25. The sales person, Chris was fantastic. No pushy sales tactics or any of that stuff. We had already in our minds what we wanted but he was able to answer all our questions. Great service, knowledge and superior kindness. We were in and out in 45 mins. We are looking forward to our new tempurpedic pro adapt medium mattress. Here is to another 17 years of amazing sleep.”
“We had such a good experience buying a mattress from Mattress Firm in the Issaquah Commons. Daniel was a knowledgeable, patient, friendly and helpful Sleep Expert and he not only helped us find a mattress we really like, but made sure we had all available discounts. We got the bed delivered (extremely smooth process) and were sleeping on it two days later! Couldn’t be happier.”
“Joey did an incredible job helping my mom find a mattress! He was very professional and gave us the space and time to make the right decision! We were worried about shopping for a mattress but Joey made the process easy and understandable!”
“Excellent Experience with Mattress Firm and Liliana!
I recently visited Mattress Firm and purchased a By Sealy Hybrid HD Premium Mattress along with the Signature Adjustable Base, Matt Setup & Haul Away / Adj Base Setup, Signature Total Defense Mattress Protector, Deluxe Cool Stretch Sheet Set, Signature SUB-0°® Triple Cooling Pillow, Deluxe Comfort Cool Pillow and I couldn’t be happier with the entire experience!
From the moment I walked in, **Sleep Expert® Liliana** provided absolutely phenomenal customer service. She was knowledgeable, patient, and genuinely cared about helping me find the perfect mattress to match my comfort and sleep needs. Liliana explained every detail clearly, answered all my questions, and made the entire buying process smooth and enjoyable.
The mattress and adjustable base have completely transformed my sleep. I wake up feeling more rested and supported than ever. I’m beyond satisfied with both the quality of the products and the exceptional service I received.
If you’re looking for a new mattress and want expert guidance from someone who truly goes above and beyond, **ask for Liliana at Mattress Firm**. Highly recommend!
Outstanding Delivery Service by Raul Hernandez Arias and Team!
I had an amazing delivery experience with Raul Hernandez Arias and his team! From start to finish, they were professional, courteous, and incredibly respectful of my home.
Before arriving, Raul called ahead and gave me the exact arrival time, down to the minute and they were on time! That level of punctuality and communication was so impressive and truly appreciated.
What stood out most was their attention to cleanliness and care. Each time they entered and exited my home, they switched their footies to keep everything spotless, such a thoughtful and professional touch that’s rare to see these days.
The setup was quick, efficient, and done with a smile. Raul and his team made sure everything was placed exactly where I wanted it and double-checked that I was completely satisfied before leaving.
This was by far one of the best delivery experiences I’ve ever had. Huge thanks to Raul Hernandez Arias and his crew for their exceptional service and professionalism! Highly recommend!”
“Vincent was very knowledgeable and very helpful and spent the time with me to pick out just the right mattress. I was buying a new bed after 20 years and was nervous I wouldn't get the right one. But I feel confident with my choice thanks to Vincent.”
“I received outstanding service from the moment I entered this store. Because I have painful mobility problems at the moment, my sleep expert/handler Solvi went out of his way to make sure I was comfortable when trying out many mattresses. His understanding and command of knowledge of different brands and the attributes of the different levels in each brand simplified the process for me of comparing mattresses. He made the process enjoyable and effortless for me and at no point did I feel pressured to purchase a mattress. With the great selection available in the store, it is no surprise to me that I discovered one that relaxed me to the point that I felt no pain and yet retained the support I need. I felt reassured that I was getting excellent quality for the price and left feeling confident that my new mattress will work very well for me long into the future.”
“Quinn was absolutely AMAZING!!! It was my fiancé and I’s first time buying a nice mattress and Quinn knew the answer to every single question I asked, and really made it a smooth and enjoyable process. Please go see her if you are looking for a mattress!!! Mattress Firm has some great deals and we love what we got and it is thanks to Quinn :)”
“Thad was knowledgeable, professional, and not the least bit pushy. He provided the information required to make the right choice for what I was looking for and built a price that was fair.”
“This is the first place we stopped when looking for a new mattress. We went to a couple other places to look as well, but we kept wanting to come back to this location. Steven helped us out and he was the best. We had tons of questions and he answered all of them and made sure we got what we needed. Great experience here.”
“The shop has really good mattresses. Our attendant, Stephen was really kind, has superb mastery of his craft and did a very good job at explaining the different mattresses and beds. He's really calm and professional as he does all this.”
“The staff were really helpful in showing us options and listened to what we needed resulting in us finding the best mattress for our needs. Very happy with our experience!”
“I had an excellent experience with Michael at Tempur-Pedic. He is incredibly knowledgeable about the different models and took the time to explain the technology behind each one. If you’re looking for a new bed, definitely ask for Michael!”
“André was a pleasure to work with as he helped us select the right product for us with zero sales pressure. Very professional and informative. We will be returning customers.”
“I went shopping here for a latex mattress and really liked the experience there. They have a good assortment of latex and latex hybrids, the prices are fair for the kinds of mattresses they carry, and the woman that works there was very kind and helpful.”
“Dana Kallos worked with me to purchase my new swivel chairs and assisted me in finding the right fabric that would work with my existing sofa. She listened to my requests, was friendly and professional, and the chairs were just perfect. I would highly recommend her and Seldens for their quality products and professional staff.”
9:30AM - 5:30PM
13311 NE 175th St, Woodinville
Mattress Stores
“Outstanding service!
Greg was most helpful in helping us with carpet for our Skykomish cabin.
Jose, installed the carpet with out power due to a windstorm. Working by stove heat.
Was on time and did a great job!!
Thank you both!!!”
“From initial visit to end Bothell Furniture provided top notch service. After an experience with a "high end" store in Bellevue where the sales rep knew nothing about the Fjord chairs they were selling, we were so impressed with Kim's unhurried and expert approach. As it turned out when we got the chair there was a problem with the mechanism. They ordered a new one and made the exchange efficiently. Really like a breath of fresh air to get good old-fashioned customer service like this. And there is plenty of parking to boot, without fighting the Bellevue crowds.”
“Allen helped us find the perfect mattress. He spent a lot of time explaining all the features and options available and we're very happy with the mattress we selected.”
“Appreciated Jay A.’s help in picking out some bedding for my family. Really like this company, a bit steeper price but I think you get what you pay for with the attention to non-toxic materials & sustainable business practices.”
“My husband bought a Klaussner leather recliner 8 years ago and the recliner mechanism broke recently. Greenbaum's was super helpful and had him get in touch with Klaussner. The part was not longer available for the fix so they made a new one for us and sent it to us for installation. Who does this? Most places would just say we are out of luck. Instead, they said the mechanism is guaranteed for life. I don't remember getting this kind of service at Selden's when I had a problem. Anyway, my husband thought this was going to end up in the landfill but instead it works great. The leather was in good shape so he is very happy!”
“We went in to try out new mattresses because our old Purple started to sag. The new models are really comfortable and should hold up longer. We decided to buy through the store and deal with support separately because they were so helpful and detailed at the store. They ended up saving us thousands of dollars compared to going through support directly. Highly recommend the team at this location!”
“Super happy to have a local foam store. I'd been looking for cushions to make a set of custom cushions and the ones online are either of unknown quality or uncut. Very happy with the foams (with batting) that I got. Now that I've found this place, there is a number of projects that I can take on!”
“This Bellevue store deserves more than 5 stars. Based on their expertise, I purchased a very expensive (and beautiful) lift chair. Then it started making grinding noises. As directed by the brochure, I called the manufacturer. Complete run-around. They said to call the corporate office. Also, no help. When I went to the store. William, the manager, listened to my problem, said I shouldn't have to deal with the run-around, and the next day, Gerald delivered a brand new chair to my house. He was both highly professional and friendly. He paid close attention to what had gone wrong with the original chair, then set up the new one exactly the way I wanted it. I cannot recommend the store and the way it is managed strongly enough. If you have back pain or just want very comfortable furniture, they are the best.”
“Larissa was amazing, she was able to answer all of our questions and then still tell us more. We recently received our bed as well and the installation Tech was surprised that we new everything about the bed. Saying usually sales people mis a few details. Larissa knew it all and more. She was also very friendly and not pushy at all. Best experience ive had making a large purchase.”
“Sales people were very helpful and answered all of our questions. As they became very busy there was always someone there to make sure we were being helped. Impressed with the how all of the salespeople work together. Thank you for a good experience at Lazy Boy!”
“Greg at Casper provided great customer service and made the whole process easy. He really took the time to understand our needs and helped us find the best bed for us. The process was flexible and smooth, and he even came up with solutions for a tricky delivery. His fellow associates were also professional and genuine. The bed is comfortable, durable, and gives us the best sleep. We ended up with the Casper Snow and an adjustable frame. I also recommend the pillows and bed sheets.”
“I worked with a Sales Associate named Dexter. He was energetic, and knowledgeable about the different models. I ended up selecting a bed that was delivered with a broken slat. Dexter promptly scheduled for a furniture tech to go to my home & replace the broken slat. I know I’m in good hands with Dexter & will be returning to purchase from him again.”
“Darius is very informative and was able to answer all my questions. I dont know if they make commission but, I didnt feel pressured at all to buy something more expensive. He showed me anything that fit my specific needs.”