“Stopped by to buy a CO2 tank, the staff was really helpful, walked me through the different options and helped me confirm the choices I had in mind. I also got a chance to discuss a few of the beginner's questions I had about welding, which were all nicely answered. I'm really happy that I'll be able to buy all the gas I need in this very convenient location!
If anything, I wish that there was one day of the week when the store was open past 5pm, or maybe even a small time slot during the weekend, but that's being nit-picky :)
Will happily come back!”
“Stopped by for the first time, Joe waited on me and was very helpful and friendly.I need to return just to shop and enjoy the customer service.Looking at the other reviews, too bad more customers don't give them more often.”
“The office/store always smells like cigarette smoke which makes the experience a bit worse. The equipment was phenomenal though! It's very rare that I rent a truck that's this clean and modern and such. Truck drove and handled like a dream! The stairs built into the backside of the bed were very helpful for getting in and out of the bed. The self return site was NOT very user friendly. The picture taking and odometer entry verification sections were the least user friendly parts. At first the odometer kept including the placeholder zeros which initially charged me for driving 3,760 miles instead of the 78 I actually drove... Tip: if this happens to you, ignore the zeros and enter your odometer reading then move the cursor to just behind the last zeros and then you can finally delete them and be billed correctly! Pricing varies WILDLY within a hyper-local area! Kirkland Way Storage was $57.95 for 24 hts where as Kirkland U-Haul a mile up the road was nearly 50% cheaper!!! at $31.95! That's absurd! I only accidentally discovered this when I clicked the wrong location to restart my reservation online.”
“Super easy reservation system; pick up was efficient, safe & professional; drop off was quick & friendly. Would definitely rent a trailer from them again”
“They gave great advice about a trailer so that I could decide if it was worth getting a hitch and such installed. Very courteous and in the end helped me decide it wasn't a good idea for my small car.”
“Doug came out today to change the regulator in our tank and check for leaks before our next fill. His customer service was outstanding and he explained everything to me as to what he was working on. Very personable. Really appreciate the fast response and service.”